Canara Bank — Not getting response from bank staffs

Address:

Canara bank, k.r.palayam, erode.

We are trying to create an account in canara bank for about one week, every time when we visit kalingarayan Palayam canara bank branch, they just sent us empty hand by saying " you will recieve an account opening message from us, and don't come here till you get that message "and today once again we visited that bank and now they are saying that "you have to pay 1000rs to get bank pass book" . The thing is we paid that amount, here comes the twist, now the assistant manager saying that "we don't give the passbook right away, get an sms from canara bank " and then come and get that passbook... What I am trying to say is if the procedure of getting passbook is mentioned as above, why the hell the AM saying lie, that we'll get the book immediately after paying the 1k rupees ..
And the main thing is all the female staffs working there are behaving rude to all the customers including us... kindly take required steps. Atleast tell them to speak kindly.

And till now not a single response have been given to us...