Canara Bank — not receiving password emails

Respected Madam/Sir,

I am not receiving password mails when i register in Canara bank scholar portal. When i tried the next time it says the User Id is already exist but i didn't receive any mail regarding the password change. I have also tried forget/Unlock password but still not receiving any emails from the portal acknowledging my registration and sending a password to change new password.
My student Id is 527/(NET-JULY2018) and my email Id is [protected]@gmail.com.

Please do the needful.

Thank You