Canara Bank — not updating my email id

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,

My name is adhir solanki (A/c no[protected].
Sir, i can say its the worst experience of mine with the banks i ever had.

I just want to update my email id in my bank, i called them several times but there is not a single response for that. I visited my bank several time, given them the written application regarding the same but not a single response from anyone. I am facing a unauthorised transaction in my credit card of rupees 77000.

So today when i called customer care just to ask them weather my email id is updated or not and i am shocked with the ridiculous behaviour of customer care employs i ever had, the agent not even sharing his name with me and asking me to cut the phone. If anyone from canara bank reading this complain then its my warning now to take the action on this...
My registered phone number is - [protected]

Calling time - 11:52 am
Below is the phone number i called -

Phone -[protected]
Extension - 410

And this is not it when i visited my bank they keep asking me to come next day and this happend for a week long. I have given them written application for that. But no action for that.
The bank personal name is - ashwani mathur
His contact number - [protected]
Branch - sector 1 noida

If there is any guinean person in the bank then i would request them please take a strict action on this.
I am not gonna leave this harassment by bank this way. This is not acceptable.

Yours
Adhir solanki
Contact number - [protected]
A-44 sector 65 noida
A/c no[protected].