Canara Bank — pension life certificate

Address:Manjeri, 676122

My father mr raghavan nair is a person who bought defense pension through canara bank manjeri branch in malappuram district kerala. And he is a canara bank customer since 40 years. He is 91 years old and in bed. So cant able to reach the bank for musturing so we bought a life certificate form from press and attested with a gasseted officer and given to canara bank manjeri branch, at that time they told that want gassetted officers attestation on their own form. On the next day we attested their own form with gasseted officer and given to them but the bank rejected and not accepted the form telling that they need govt doctors attestation along with gasseted officers sign also they need signature of customer (We given thumo impression because he is very old and dont know to do signature) and blocked the pension. We are consulting him in a private hospital and we cant able to consult him govt hospital because he is in bed and cant able to walk so how can we bring him either to bank or govt hospital for attestation. It is a cruel thing we do to him. Im totally dissatisfied with canara bank details especially manager of manjeri branch. He is abusing us. So please help us. Please provide us pension and take action against canara bank manjeri.

Regards
Jayalkshmi vk
Mob no [protected]
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Canara Bank customer support has been notified about the posted complaint.
Nov 30, 2019
Updated by sreerohith
Manager didnt even accepted the life certificate
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