Canara Bank — Pension not been paid as per 7th PC

Address:

411058

GS Sahota,
Pension A/c No:[protected]
Bank: Canara Bank, Warje (8527), Pune
I am drawing pension from the above bank since Nov'2013.
I have noticed that many times my pension is not as per the calculations. In between I also noticed that I was not paid the pension for continues three months. For this reason I started maintaining my own record. A copy is attached herewith (Appendix A).
Now, govt have declared 7th CPC. Thanks to the bank for paying the new scale and arrears in time. But the new pension and the arrears are paid less.
As per calculation my pension shall be:
14910(Basic Pen) x 2.57 = 38318.70 rd off =[protected]Comm)=32356
Kindly refer Appendix B for this.
You can see that I am paid with Rs 30, 933 in Aug'16 and Rs 30, 360 in Sep'16.
On inquiring from the bank I was told to submit a complain to this effect which I did on 9th Sep'16.
Till date I have not received any reply as how I am paid with less pension.
I thus request you to kindly look into the matter and pay me the correct amount and the arrears.
Thanking you