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Canara Bank — refund amount is not credited to my bank

Address:Sheikhpura, Bihar, 811105

Regarding refund issue with amazon india
Amazon india says your refund is processed successfully to your account but amount is not credited to my account
And amazon india provided me the tracking id and rrn: settlement verification code 829450
Processor trace id 5308743081566741804022
My canara bank account number is[protected]
And ifsc code is cnrb0002474
Branch sheikhpura 811105
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Comments

Canara bank shimoga sheshadripuram branch Karnataka never care customer total negligence for a simple complaint I waited more than a hour but no response Mrs. Shakunthala passing officer she got the attitude we have to wait for her mercy horrible
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RS 71 deducted from my account but not credited to my paytm wallet
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    +91 80 2222 1581 [Head Office]
    +91 80 2222 0491 [Head Office]
    +91 80 2222 0490 [Head Office]
    Canara Bank Address
    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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