Canara Bank — Refund amount is not reflected in my account.

I recently cancelled a order from Satvic Movement of ₹365. Razorpay is the merchant for payment and refund which initiated the refund on 21st September' 2021. But the amount is not reflected in my account till now. The merchant is saying there is technical issue from Bank's side. Please Solve my problem as soon as possible.
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Canara Bank customer support has been notified about the posted complaint.
Sep 24, 2021
Updated by Prasadayush18
After Complaining in your site. Some fraud callers got my number and called me for assisting in refund process. Also they stole my remaining account balance and refund is not intitiated till. Is this a fraudster site?

Sep 24, 2021
Updated by Prasadayush18
Now you have to pay those amount of 200 and 365. Total 571. Or I'll complain against this site.

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