Canara Bank — refund amount not received yet regarding

Address:

Jabalpur, Madhya Pradesh, 482002

I m supposed to receive a refund from amazon.in by 20/12 but it still isn't credited.Amazon confirmed the refund has been processed and have given a refund reference number given to them by the canara bank hereby confirming the refund.The reference number is 123634.My canara bank account number is[protected] .i paid the transaction using my canara bank visa debit card ending with 7932.amount is 37, 999. I did this transaction on 14/12/18.They initiated n processed it on 14/12/2018