Canara Bank — refund amount not shown in my account.

Address:

Jabalpur, Madhya Pradesh, 482002

My account no[protected]
My contact num [protected]
I purchased a product on amazon on 14th of this month using my canara bank debit and i cancel the order on same date. As per their confirmation refund was initiated on 14th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 123634. I had contacted your customer service number they is no proper response.