Canara Bank — Refund

Address:	Kishanganj, Bihar
Website:	Www.canarabank.com

I had use internet banking on 22nd december. And have transfer rs15000 and rs6000. The amount was debited from my account but transaction was unsuccessful. Till now the amount is not refund to my account. I have complaint many times to the canara bank customer care number but they just ignore or tell to contact the branch. When i contact the branch.. Branch says contact customer care. I am not able to decide what to do. Bank staff and customer care is only wasting my time. Its tooo late. They say within 24 hour internet banking money is refund but till now i have not get any information or any update from the bank or from the customer care. Kindly refund my balance as soon as possible.
Name:-farhan uzzaman
Account num:[protected]
Contact num:-[protected].