Canara Bank — refund

Address:

Agra, Uttar Pradesh

I m shivam sharma had refund of rs 2199 from amazon but did't not received in my account they provide refund reference no they say your refund would be reflect by 7 dec 2017.. If not reflect talk to your bank bank customer care now it's 12dec 2017 i didn't get refund. Bank customer care are very unhelpful.. So plz take necessary steps to resolve my problem.
Ac no[protected]. Transiition date 23/11/2017 refund initiate 3/12/2017.