Canara Bank — Refund issue

Address: Amazon, gurugram

Website: Amazon

Message from customer servicefor any order tracking, payment or refund related information, please visit your orders at https://www.amazon.in/gp/your-account/order-history/ref=cs_em_oh

For any account related issue, please visit your account at https://www.amazon.in/gp/css/homepage.html/ref=cs_em_ya

For information on amazon prime delivery benefits, please visit https://www.amazon.in/gp/help/customer/display.html?nodeId=[protected]

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Most of your queries are answered through our help pages at http://www.amazon.in/help

I hope this helps. We look forward to seeing you again soon. Hello suraj,

Firstly i request you to accept my sincere apologies for the inconvenience caused you with the order #[protected].

This is definitely not what we want our customers to experience, i truly regret for the time you have spent dealing this issue and for having to take additional time in bringing this to our notice.

We're aware that our choice of services reflects on our business as a whole, be assured i've forwarded a feedback to the courier team to take an appropriate action against the responsible courier agent for not delivering the order on time.

To help you regarding the delivery of your order i've looked into my internal resources and could see that the package was damaged in transit and as we do not want the package to be delivered in that condition, the package is returning to us.

Further to help you with this i have right away tried to create a replacement for your order.

But i couldn't succeed as the product is no longer in stock with the same seller.

Hence i've right away forwarded this issue to our concerned team and asked to look into it to make sure to avoid such occurrence with immediately effective.

Be assured we will definitely make sure to avoid such occurrence with your future orders.

I request you to go ahead and place a new order for the same in the next sale here https://www.amazon.in/dp/B0756RCV54 and we will make sure this is not repeated.

I hope that you will give us another opportunity to prove the quality of our service to you.

Further please understand that we are no provided with an option to issue any compensations as this our systems are fully automated.

For any order tracking, payment or refund related information, please visit your orders at https://www.amazon.in/gp/your-account/order-history/ref=cs_em_oh

For any account related issue, please visit your account at https://www.amazon.in/gp/css/homepage.html/ref=cs_em_ya

For information on amazon prime delivery benefits, please visit https://www.amazon.in/gp/help/customer/display.html?nodeId=[protected]

Most of your queries are answered through our help pages at http://www.amazon.in/help

Should you require any additional information or assistance, please feel free to contact us back using the link below as we will be more than happy to help you.
https://www.amazon.in/gp/help/customer/contact-us/ref=cs_em_cu

Most of your queries are answered through our help pages at http://www.amazon.in/help

We also appreciate your patience and understanding in this matter. Thank you for being a valuable customer at amazon.
We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Arjun m m
Amazon.in