Canara Bank — refund not credited reference no:-104147

Address:

Rohini sector-15, opp. Vidhya bharti school ,Delhi-110085

A transaction was made on 05/04/20 in domino's app from my mobile no. :-[protected] and the payment was done from my amazon pay a/c. An amount of rupees 198 was debited from my bank canara bank a/c no:[protected] for which the service wasn't given to me as the payment was not received by the domino's server due some technical reason my order was not registered for the same hence a refund was generated from amazon customer care service on 06/04/2020 wide reference no #104147 asking me to wait for 3-5 business days to reflect the amount in my bank a/c since then it's been 1month and there is not even a single update of my refunded amount. The amount is still not reflecting in my bank account and in these crucial days when every single penny is very precious i m struggling for getting my 198 rupees back into my bank account i have called up the bank customer care also they told me to visit the branch, i visited the brach also but to no avail. Amazon costomer care says call ur bank, bank says call amazon for the update, i m tired now kindly help in bringing me out of this situation.