[Resolved]  Canara Bank — refund not got in bank account

Address:Nadia, West Bengal

My canara bank account number is[protected]. I purchased realme u1 ambitious black on 5th dec, and paid with rs 6018 with amazon pay & rs 5979.5 from canara bank visa card. Then i cancelled my order within 2hrs of order. I got my amazon pay refund within 2hrs on 5th dec. And got the message that visa card amount of canara bank had been processed & will reflect by 11th dec. Today the 8th business day as per norms. Still i haven't got my refund.
I got stuck, amazon says refund processed, canara bank says not received.
My reference number of refund is 665398 with photo below.
Help me
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Dec 14, 2018
Complaint marked as Resolved 
Got my refund today at 8.18pm
Canara Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir,
On 7-12-18 I have tried to paying my EMI through net banking but its failed. I have checked its debited from my account but its not creadited to beneficiary account.
My account no is[protected]
Amount debited - 12387/-

I request you to kindly do the needful as early as possible.
On 08/12/18 i tried to withdraw cash rs 2500 from f canara bank account in.ButCouldn't get the cash wn tried to withdraw from canara bank ATM at udupi meanwhile i received the message that the amount 2500 has been deducted from the account though the cash is not received.
Amt.2500.00

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