Canara Bank — Refund not provided

Address:

Village Tikari Post Indaurabagh Bakshi Ka Talab Lucknow 227202

Dear sir

I purchase a product on amazon on 17 july 2020 using my canara bank debit card from was not received and i asked then for refund. As their confirmation refund was initiated on 28 july 2020 maximum there was five days. Still it was not reflected in my account. They had provided the refund reference number 300054021101991641179. I had contact your customer service number. They is no proper response hence i mail you please check and confirm the status if your reference was warst in mail to. I am going to file in banking of ombudsman