Canara Bank — "refund not received"

Address:

canara bank adajan branch surat

Dear Sir,

I have an Account with your bank name o[censored]day Ghorpade, client id[protected] Branch- Adajan, Surat.

On dated 15th April 2021, i ordered some items on amazon and payment was done via canara bank net banking in above mentioned account, also payment was debited from my NRE account.

Details are below-
AMAZONAPA-CBIBIBO-[protected]-CBIBIB, Branch code-3086, Debited Amount- 7228.00 rs,

but as per my last one month follow-up with amazon, they confirmed, they did not received any above amount from the bank. they said payment stuck in gateway.

As well as i also follow-up with canara bank but i have not received refund amount for same to till date.


so kindly requested to you, please refund the above mentioned amount in my account.

please do the needful

Regards
Uday Ghorpade