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Canara Bank — refund not received from amazon since 8th jan

Address:572103
Website:amazon.in

I had placed an order for airtel wifi hotspot which costs rs. 999 on 8th jan 2018 and cancelled it on the same day. I received an email from amazon with the reference number and the amount being refunded.
But till today, i have not received any refund and when tried calling amazon customer care they say you can your bank customer care and it would have been stuck somewhere and it might be in pending status.
Could you please help me out in this?
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Canara Bank customer support has been notified about the posted complaint.
Mar 27, 2018
Updated by Reshma Holla Account Number[protected]
IFSC Code - CNRB0003862
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