Sir,
I Tishaa Balu had cancelled two railway tickets on 08.08.2019. But the amount has not reflected in my account.Kindly help me with the issue.The following is my bank details.
Name : Tishaa Balu
Account no :[protected]
Branch : Veloor, Kottayam.
The following is the mail sent on behalf of IRCTC in respect to my cancellation.
Booking 1:
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 925.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 08-Aug-2019
Refund processing date: 14-Aug-2019
Refund amount: 925.0
Refund reference no:[protected]
Payment Option used : Credit & Debit cards / UPI (Powered by IRCTC iPay)
Booking reference no: [protected]
Booking 2:
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 835.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 08-Aug-2019
Refund processing date: 14-Aug-2019
Refund amount: 835.0
Refund reference no:[protected]
Payment Option used : Credit & Debit cards / UPI (Powered by IRCTC iPay)
Booking reference no: [protected].
Kindly help me with the request.
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