Canara Bank — refund not reflecting in canara account

Address:

560097

I had made a payment from my canara debit card to a product purchased on amazon. I have returned it. The amount has been cleared by amazon but is not reflecting in my account. Refund reference number ending -664579.
This is the third time such a thing is happening, the quality of canara bank is going worse day by day. Also the employees at your bank work like they are doing a favour to the customers. The long queues and their attitude is the at the best in the banks.