Canara Bank — Refund of my amount

Address:

624101

Respected sir,
Its renuka from Kodaikanal.
I'm having account in canara bank in Kodaikanal.
I did imps transfer through mobile banking on march 1st, 2017.but the transaction data connection failed nu.
I did 2 times.amount taken from my account but not credited to the person.
I complaint to branch through mail n phone.but not got my money.
Pls refund the amount as soon as possible.

Account number :[protected]

Your fund transfer for Rs.800.00 on 01-03-17 is timed out. Please check with your bank(IMPS Ref no.[protected].

Your fund transfer for Rs.1000.00 on 01-03-17 is timed out. Please check with your bank(IMPS Ref no.[protected].