Canara Bank — refund to credited to my account from amazon

Hello, i ordered a product on amazon on 6th april 2019 and paid amount through my canara debit card, then i cancelled it within a few minutes due to some reasons. I received a mail and a text message from amazon that they have cancelled it and said that i will get my refund in 3-5 business days, today it's 16 th april 2019, it's still not credited to my account. I contacted amazon, they said that the refund was done, and asked me to contact the bank because it's only the bank which hasn't acknowledged my refund. Please do the needful soon. The amount is rs.358. I want it credited to my account soon.
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I canclled order worth rs.18654/- on 2nd april 2019 place amazon
and amount has been disdursed from amazon side on 2 nd april 2019
but the amount is not reflected yet in to my a/c utr number is 74332749093909227838279 and traction date on 18/mar-2019

name of the proudct kipling seoul go with laptop protection ( pink gold drop
) school bag .
On 18th March 2019 I have done a transaction of Rs 10000 in Axis bank Atm through canara bank debit card. I received a physical cash of Rs 2500 instead of Rs10000/-.I lodged a complaint in canara bank. Till now my amount isn't refunded.
Dear sir..
I was parchase redmi 6A mobile though canra bank debit card deduction my amount 5999/-
And i was cancle tat item.. amazon refund my amount but still not credit to my account
Amazon trnStion no [protected]

Hi, we request you to please raise the dispute with the account holding bank for further assistance. Regards, Team Axis Bank.

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