Canara Bank — regarding net banking transaction

During transaction for payment of property tax for rs 2090, on 3.4.19
My account [protected]...9) vadapalani branch has been debited
But failed to credit the benificiary account. On 3.4.19.
Already contacted customer care. They told it will be recredited within
2 business working days. Yet receive refund. Kindly do it at the earliest
Thanking
K s seethalakshmi