Canara Bank — Regarding the generation of transaction password

Address:

Canara bank, anna university branch

I have just opened net banking in canara bank. I successfully changed the login password but there's no option to generate transaction password. Net banking desktop site is asking to change transaction password but i didn't even generate it in first place. I contacted the customer care, they told to generate a new transaction password in lite version . I logged in and try to generate a new password but its showing transaction is not allowed . I don't know why. I even trued to ulock my transaction password but it still didn't wrk . Please look onto it . I already contacted canara bank customer care 2 tyms but still didn't get a valid reply.