Canara Bank — Repeated sms of KYC

Address:

Mumbai City, Maharashtra, 400099

Gentleman,
This is 3rd sms from your department. I have already visited your bank and your officer checked and said that kyc is already updated.
I don't understand why this sms is repeated?
Why acknowledgement system is not available in your computer?
Sorry to mention herewith that it is observed in 2 -3 incidence that your staff is becoming unprofessional compare to pvt banks, in case of it department, debit card, digital work.
Your non coordination in it and bank staff is waisting our valuable time to visit bank.
Look into the matter pl.
Regards
Balkrishna