Canara Bank — Saving account transfer

Address:

Siwan, Bihar, 841226

My saving bank account is in Canara bank in Srinagar branch, Siwan Bihar.
At present i am in Gandhinagar, Gujarat. I requested the bank to transfer my saving account from Siwan branch to Kudasan, gandhinagar branch. Branch Manager of Kudasan branch request the Siwan branch to transfer account by email as well as sending the hard copy also. now its more than 20 days and they have not responded yet. in fact they are very rude on call in my initial contact and now they are not responding my call anymore. Kindly help me out because i am in a urgent need of money and because of bank i am unable to withdraw my own money from my account. Due to this me along my family are facing too much problems and mentally harassed. please register my complain and do needful.