Canara Bank — sbac non[protected]. loan acc no[protected]. branch 0894. unauthorised payment second time for insurance

Address:

Visakhapatnam, Andhra Pradesh, 53OO32

This is for your kind information that we have paid rs 21645 towards insurance premium against our housing loan no[protected] on 22nd jan 2015. Again on 23 rd may 2017 without or concern

And withouting informing us rs 14252 was debited towards same insurance. We noticed that in june 1stweek and when contacted branch officer said it is mandatory. Again we gave a mail to bank on 7 the june to clarify unauthorised deduction to [protected]@canbank.com. But no reply. Later we noticed and went several times but no proper response. Again after several visits we gave another wriiten complaint for that also no response. now i request you to look into this matter and arrange necessary refund. Or else wehave to proceed legally and at the same time we will shift our housing loan, fixed deposits to other bank citing insecure banking system. Where money is redirected without customers knowledge for insurance commission. sorry to say but it is. We were very happy till 2016 jan but now we are totally unhappy with the way branch is treating us. regards vasanta