Canara Bank — Scholarship and Fellowship Management Portal

AS_SJSGC

May 11, 2023

Address:

Online

Hello,

I am unable to log into Canara Bank Scholarship and Fellowship Management Portal as it says User ID locked. After following the instructions of 'forget password', the next screen says that I will receive a password in my mail but I have not received any mail yet.

I registered on April 26, 2023. Since then, I am unable to log into the portal even once. I have not received any email from Canara bank regarding my registration confirmation as well. My email ID is working fine and I am able to send-receive mails from all other sources except Canara Bank.

My Nodal Officer is able to login and see my fellowship application in progress via admin login. However, I am unable to process the initial scholar approval steps and have to wait 24 hours delaying the process of approval.

I have been requesting for help over emails (over 10 mails sent so far but no response), calls (line busy or wont answer on[protected]/8) but to no avail. I request you to look into the issue and help me gain access to the portal.

My Student ID is: 202223-UGCES-22-GE-ASS-F-SJSGC-16445
My registered email ID is: ankita.[protected]@outlook.com

Thank you,
Ankita Saha

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Canara Bank customer support has been notified about the posted complaint.

Jun 05, 2023

Updated by AS_SJSGC It is close to a month since I raised this complaint. I have tried CPGRAMS and e-samadhaan as well but there is no response from Canara Bank's end and no solution to my issue. I am still unable to log into SFMP as it says my User ID is locked and no matter how much I try to unlock the account, I wouldn't receive the OTP required to login. In fact, I am not receiving any communication from CB at all. I wish to check the status of my fellowship application / generation, etc. so that I can take timely action but I am stuck at login and nobody is helping at all.