Canara Bank — Train tickets refund is not credited from 6 months.

Address:

B 503 Devashree park kolshet, Opposite canara bank

I booked tickets from confirm ticket app in march month. Due to lockdown in country the train get cancelled. Six months past away no refund is credited in my account, the customer care is also not replying soon and bank is not taking arn number of refund from irctc.