Canara Bank — transaction failed but amount not debited

Address:	110030
Website:	www.canarabank.com

Dear sir
Today i was trying to transact 3500 rs from my account but due to not having 1000 rs note on that atm, my transaction was cancelled but after sometime i received a msg that my account has been debited with rs 30, 000. My account is a saral account. How it is possible for anyone to transact 30, 000 in one shot. My transaction was failed but money got deducted.
Kindly take up my matter and help me get back my amount.
I had contacted my branch but they are not even coperating just said to complain and then said that we have to wait till the cctv footage they get. Still i had regiesterd a complaint regarding this on my branch

Plz help me

Name : priyaa shrivastava
Mobile no : [protected]
Mail id : priyu. [protected]@gmail.com
A/c no :[protected]
Branch ghitorni
New delhi
110030