Canara Bank — UGC Scholarship portal not opening

The scholarship portal of Canara Bank is not working. I tried the forgot password option but no otp mail is being received. I tried to register again and it shows error and that i have 'insufficient privilege'. I have not recieved my SRF stipend for two months. Apparently there are new rules under which students have to initiate payments themselves. But how will i do that if the site itself is not giving access? Please resolve this.
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    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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