Canara Bank — unauthorized transaction from bank account of kailash mishra on 3rd april 2019

Address:

HNO. 73 Staff Quarters KV No.2 Delhi Cantt Near APS Colony, Delhi Cantt, New delhi - 110010, New Delhi, Delhi, 110010

Account number[protected]
Debit card number - [protected]
Name of account holder - kailash mishra
Mobile number [protected].
On 3rd april 2019 an unauthorized transaction was done and a sum of amount rs. 40, 000/- included with service charge 23.4 x 4 = 94.40/- total amount = 40, 094.40 deducted from the above said account without my knowledge.
At that time i was on my school duty at kv no.2 delhi cantt having my debit card with me, this was purely a fraud case of illegal transaction.
First two amount deduction message from bank side did not received on my registered mobile number after getting third transaction massage of rs. 10, 000 with service charge 23.4 i tried to block my debit card and tried to send the message a number of times on 56161 but failed to transfer the message.
This was also a negative attitude and improper response from the bank side also. Earlier in the month of august 2018 i faced same situation of amount 1328/- unauthorized transaction from my account also, i have complained to bank authority of subroto park brach of delhi cantt, but did not get any response from bank till date.

As a valuable customer of your bank it was very disappointing for me.
Therefore it's my humble request to you please look into the matter deeply and find the ways how my debit card get cloned when my debit card was with me. So that such worse situation never faced in future. Please revert all unauthorized transaction amount as soon as possible, as you are a part of public services your co-operation and coordination to revert my amount is very worthful for me.
Looking positive and necessary action towards you with the earliest way..

With regards

Kailash mishra
Pgt (Maths)
Kendriya vidyalaya no.2 elhi cantt.
[protected]

Enclosure - fir copy.