Canara Bank — Worst staff and manager

Address:

Thane, Maharashtra, 400612

I m a customer of canara bank at mumbra branch . I wanted a new pass book as my old pass book pages was over the only last page was there so i reqested for the new one but canara bank employee refuse to give me new pass book so went to the branch manager her name is Anjali lokhande i told her about this and also about the problem i have faced before. Not even looking at my face and on my pass book she said " nai milega new pass book usne bola hai na" and she is busy with her work on computer . Is this the way to behave and talk to your cutomer and give this kind of service . The manager herself is behaving in this manner then to whom cutomer should go and tell the problem.