Capgemini — Regarding Date of joining

Actually my doj was on 15th April but due to certificate late from my college i requested hr to reschedule and he accepted, then on 17th i submitted my certificates and hr mentioned that results are forwarded to concerned team and will be mapped to next batch .But till now there is no any updates i send mails to hr and support team to but there is no any kind of reply from them.

Can any one help me out from this

Details
Name : Nithesh kumar
Mail id : [protected]@gmail.com