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Capital First Complaints & Reviews

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Updated: Nov 24, 2023
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Capital First reviews & complaints page 6

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A
Ankur_Rana
Sep 14, 2020
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unnecessary phone calls

Dear sir/madam,

Myself ankur singh and i was working for panasonic electronic company at the position of sales executive at choice electronic in laxmi nagar delhi-110092 since october 2015 to january 2018.

One of the customer purchased the led tv and an ac of panasonic brand through finance from capital first and the executive of capital first check and submit all the necessary documents.

Now...
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A
aneesh5000
Sep 12, 2020
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I have two emi on capital first... They debiting cash on 2nd day of every month...in this september month, i deposited my amount of emi before 2nd...

After 10days a sms came... Rs 295 deducted by capital first... Why doing this?
I want a immediate refund

My name aneesh mon kg
Mail [protected]@gmail.com
+1 photos
Sep 19, 2020
Complaint marked as Resolved 
I got Refund today...my complaint resolved
Capital First customer support has been notified about the posted complaint.
my account no 32009783 and 32104871
Dear Sir/ Madam,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.
capital first team called me today
Agreed to a refund...when the refund credit i will remove my complaint

Thank you
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    P
    Pankaj2685
    from Delhi, Delhi
    Sep 11, 2020
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    Multiple issues not one. Do not know where should i start with. Initially, i wanted to swap my ach, sent documents multiple. Times no response but keep on charging the bouncing charges. I got it reverted finally in march 2020. Then it's lockdown. Opted for maritorioum. They presented a unknown amount of 5600₹ to my savings account without my knowledge. Then in september, amount was there however processed ₹590 for 9 times plus 5600₹ do not know for what. Called customer service which is charged line with increased price. Customer service could not explianed me and spent ₹15. Wrote multiple emails, twitted them, no response.in this pandemic when i am jobless still trying to meet my obligations but on top of it their collection calls omg threatening tyagi, akriti too rude.. Tum paisa kha gaye.. I asked send me email and akrity said you will get calls all the day... Wow.. It's harrassment.. I am stuck with this bank and want to know my rights and want to sue them. I am really pisses off...
    Capital First customer support has been notified about the posted complaint.
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      V
      vinaykumar pal
      Sep 8, 2020
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      Address: House No 63 Kamal enclave Chipiyana Buzurg Gautam Buddha Nagar 201009

      My self vinay up 16 cm 0941 i submitted rest amount through online before 30 days before ago after till time to no any loan adjust to my loan account and emi as per continue as schedule i am very disappointed idfc service's please provide me resolution i am several time talk with customer care but all time says under one aur two days whole loan close
      Please resolve my problem otherwise i am bound to be take a legal action against capital firstfirst.

      Regards
      Vinay
      [protected]
      Loan no. 28932652
      Sep 8, 2020
      Complaint marked as Resolved 
      Not doing anything
      Capital First customer support has been notified about the posted complaint.
      Sep 08, 2020
      Updated by vinaykumar pal
      My self Vinay UP 16 CM 0941 I submitted rest amount through online before 30 days before ago after till time to no any loan adjust to my loan account and emi as per continue as schedule I am very disappointed IDFC service's please provide me resolution I am several time talk with customer care but all time says under one aur two days whole loan close
      Please resolve my problem Otherwise I am bound to be take a legal action against Capital First.

      Regards
      Vinay
      [protected]
      Loan no. 28932652
      Sep 09, 2020
      Updated by vinaykumar pal
      Please foreclosure my two Wheeler loan and refund my EMI and bouncing charges as soon as possible.
      Sep 10, 2020
      Updated by vinaykumar pal
      Please solve my Problem
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        S
        sujeettheengineer
        Sep 8, 2020
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        My loan account no. 14107639

        It's almost 2.5+ yrs now but till the date i've not received vehicle paper
        (The papers i got are the duplicates, registered on someone else's name) paid all the emis on time, did continuous follow up also but no result, the shop from where i bought the motor is closed now.

        Therefore request you to help me in this

        Thanks & regards,
        Sujeet tiwari
        Capital First customer support has been notified about the posted complaint.
        Sep 09, 2020
        Updated by sujeettheengineer
        What's the update ?
        Sep 14, 2020
        Updated by sujeettheengineer
        Anyone ?
        Sep 14, 2020
        Updated by sujeettheengineer
        My loan account no. 14107639

        It's almost 2.5+ yrs now but till the date i've not received vehicle paper
        (The papers i got are the duplicates, registered on someone else's name) paid all the emis on time, did continuous follow up also but no result, the shop from where i bought the motor is closed now.

        Therefore request you to help me in this

        Thanks & regards,
        Sujeet tiwari
        Oct 11, 2020
        Updated by sujeettheengineer
        No solution till the date ???
        Oct 11, 2020
        Updated by sujeettheengineer
        Worst service
        Oct 17, 2020
        Updated by sujeettheengineer
        Nobody replying what's this ?
        Oct 19, 2020
        Updated by sujeettheengineer
        What's the status ?
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          A
          Asma Tasmeen
          from Mysore, Karnataka
          Sep 4, 2020
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          Address: #14-B, 7TH CROSS, GANGONDANAHALLI

          In August 2020 Rs. 295 was deducted and on September 2020 Rs. 295 was deducted unnecessarily. In this pandemic Iam facing lot of financial problems I want my amount to be refunded as soon as possible.
          +2 photos
          Capital First customer support has been notified about the posted complaint.
          My Money also deducted...Rs 295
          Capital first team Must Refund Our money immediately
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            A
            arpan deb
            Sep 3, 2020
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            Website: www.idfcfirstbank.com

            Dear sir,
            My name is Anita deb, Account no.C[protected], mobile no.[protected]
            Why is my easy buy card temporarily blocked.Please give me some good explanation for this.After making so much purchases and also repaying in time to time why my card got blocked.I am facing many problems for this.
            Please try to unlock my card as soon as possible.
            +1 photos
            Capital First customer support has been notified about the posted complaint.
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              R
              Rahul Sui
              Aug 23, 2020
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              Address: FLAT NO 4 ANUPAM APP VIDYAN NAGAR, BAVDHAN, BANK OF MAHARASHTRA

              As per the conversation on December 2019 with the official personnel,
              If I repay the amount before 10 days of the due date then my cheque will not be present on the following month and the next due date will be updated automatically. but surprise I have -8000 balance in my savings account. because these [censored]heads present the cheques thrice in a single month. and there is no one available at their customer care. it is a sht nothing else.
              Capital First customer support has been notified about the posted complaint.
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                M
                Mukul_
                from Delhi, Delhi
                Aug 20, 2020
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                I am having a problem with the capital first monthly emi deduction.As I had taken four loans previous year[protected] and the capital first was not deducting the loan amount automatically from the bank account and when the date of payment arrives they won't deduct it and they call us to pay the loan amount from Paytm after the date of loan payment and once they had sended their employee at the house to collect the payment through the cheque and we had asked him that this will break our countinuity payment record or deteriorate our record but he had said that the record will not get deteriorated.But now the loan was completed but our record was deteriorated and we can't take loans no more and the capital first had sended us the message to pay the late emi payment fee.
                Name-Neetu rani
                Capital First customer support has been notified about the posted complaint.
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                  S
                  Sanjushaw1
                  Aug 12, 2020
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                  Address: Pune

                  Dear Sir/Madam,

                  I am sanjay, i have availed a two wheeler loan from your company in Nov 2015.
                  I paid full amount in succesive installments. My PAN number is AZJPS6960K. I need to remove hypothecation from my RC book for that NOC is required. Kindly send NOC to my current address as well as soft copy in return mail:-

                  Sanjay Kumar Shaw
                  A201
                  Vela Enclave
                  Porwal Road
                  Lohegaon
                  Pune-411047

                  My address proof and Pan card copy attached with this mail.

                  Sanjay Kumar Shaw
                  +1 photos
                  Capital First customer support has been notified about the posted complaint.
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                    K
                    Karan Pahadia
                    Aug 6, 2020
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                    Address: Delhi

                    Dear,
                    I would like to grab your attention towards one of my problems
                    My card no. 11614217 is been shown blocked at the sale shops and i have tried to reach to you several time but your customer care no. line is busy all the time.

                    All of my dues and EMI are been cleared by my side and i am to having the transaction record of all the EMI payments but i am unable to use it
                    So, Please help me by solving this problem as soon as possible

                    I would me thankful of you.
                    Capital First customer support has been notified about the posted complaint.
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                      E
                      Ejrohith
                      Jul 14, 2020
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                      Address: 29/1/8/1 pillaiyar nagar Maravaneri

                      I had taken loan from idfc till now not even a single check bounce in my account then why my card has been blocked
                      Capital First customer support has been notified about the posted complaint.
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                        2
                        258258
                        from Mohali, Punjab
                        Jul 6, 2020
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                        Please sir meri help krre mujhe two wheeler ka noc chayiye past 3year loan close ho chuka h m mail v or chuka hu but koi revert nhi aya
                        Capital First customer support has been notified about the posted complaint.
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                          D
                          Dj Mohit
                          from Delhi, Delhi
                          Jun 22, 2020
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                          Address: Sector 22a #644 Chandigarh

                          Dear sir,

                          My two wheeler loan account number[protected], is clear i have some personal problem i want to sale my bike please sir, mam
                          Please give me noc to my bike.

                          Thanks
                          Capital First customer support has been notified about the posted complaint.
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                            N
                            Naga Prathibha
                            Jun 19, 2020
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                            My capital first which got activated in may has been blocked may i know the reason behind it. Im clearing my emi's every month without fail but still ut has been blocked
                            Capital First customer support has been notified about the posted complaint.
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                              M
                              Meet waugh
                              Jun 18, 2020
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                              I am paying my emi time to time but suddenly i visited a nearby store to purchase a phone but he told me that your card is blocked
                              I mean to say why the hell they blocked my card
                              I want my card to be activated asap...
                              Capital First customer support has been notified about the posted complaint.
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                                M
                                Md Sarfaraz Hussain
                                Jun 11, 2020
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                                I have 3 loans with capital first bank out of which 2 are scheduled to start on 2nd july 2020. 1 loan is already running and it's 3 emi are paid. The last emi deduction happened 2nd june 2020 of amount rs. 1193. Now on 10th june i have a rs. 476 deduction from my account which i don't understand. While getting in touch with capital first representative they said they didn't charge it but i can see the deduction happened from ecs of idfc capital first and i also confirmed with bank. They also said its from capital first but this guys deny the charges. I want my money back or a solution with upcoming emis.

                                Idfc no. C[protected]
                                Name: md sarfaraz hussain
                                Email : [protected]@gmail.com
                                +1 photos
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                                  S
                                  Sarvesh Kshirsagar
                                  Jun 10, 2020
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                                  Address: At ramtek tah Ramtek Dist nagpur

                                  Respected sir
                                  I am sarvesh vasant kshirsagar in last 2018 I have got 2wheeler bike on finance capital ltd. And I am reguarly paid emi in my sbi account then his last june 2020 my account debit by 1475rs and this not my regular emi debit from my bank account his debited from capital first bank telegram loan account
                                  Sir
                                  I am did not get any another loan policy then I am calling loan department the no. is [protected] his not connect after so how much time trying his connected and this prosedure expain it and they did not get any responce of money I tiared from calling uou
                                  So I hope credit my account his debit from money possible as soon
                                  Thanque
                                  Capital First customer support has been notified about the posted complaint.
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                                    S
                                    Sarvesh Kshirsagar
                                    Jun 10, 2020
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                                    Resolved

                                    Address: At Rajaji ward Ramtek tah Ramtek dist Nagpur

                                    Capital first finance if any imrmation his debited my sbi account no. ([protected]) rs 1475 for your imformation i did not get any policy from capital finance and my account debited 1475rs
                                    I hope you will credit my account soon
                                    Thanque in advance
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Capital First customer support has been notified about the posted complaint.
                                    And not connected loan complent no. [protected] I am trying long time he doesn't connect
                                    And refunded my money fast sir
                                    Dear Sir,
                                    We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our team will get in touch with you at the earliest.
                                    Team IDFC FIRST Bank.
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                                      N
                                      Neel0309
                                      Jun 9, 2020
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                                      I understand that in this recent pandemic situation it is difficult for everyone to operate, but businesses are still functioning a company's real mettle is tested in such times. My easy buy card is coming up as temporary blocked suddenly i have never failed to pay emis. I haven't even opted for moratorium that the rbi has extended. There has been no lpc. The phone lines are not working to your customer service and why don't you guys have an email support team or an email address where grievances can be registered? This is absolutely not consumer friendly.
                                      Please get in touch with me asap!
                                      Capital First customer support has been notified about the posted complaint.
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