Car 24 — CAR 24 is not returning my car and the deal amount is not even recieved as they promised during deal.

Hi, i got my car evaluated and sold to car 24 as they promised me good amount of my car initially but while transfering the sold amount it was partial not full as discussed in deal. The reason for partial payment is my car have pending challlan of 400 rupees and for the sattlement of these challan they charged me 6400 which is 16 times more then the challan amount now i'm not interested in selling my car. But the excutive is not at all co operating and asked me to do whatever I can but deal can not be cancelled which is not fare. I wasn't told about the cancellation procedure before. This is fraudulent activity.

I spoke with the executive but they are not willing to co-operate. I told them i'll go to consumer court /legal but they said i can do whatever i want.

If they told me before about these rules, i wouldn't have gone to cars24 at all.