Car 24 — Fraud in car valuation price

Address:

GARIA

Hi I am Chandan.I valuate my Elite i20 Active car from cars 24. At first I told cars 24 employee do you take any profit from auction price they told me no .only 6000 service charge will taken from the cus.My car maximum bid price is 393000 where they offered me 364000. I already given him the proof (screenshot of Final bidding price) but they deny. Is this a Faithful service to the customer?? I have also the voice recording. This kind of service will take the company to the DOORSTEP.