[Resolved]  Mahavir Skoda, Somajiguda — Amount not returned

Address:

Andhra Pradesh

I have recently purchased a vehicle (Skoda Rapid) from Mahavir Motors by trading my Skoda Octavia which was sold for 4,35,000 and I applied for a bank loan for 800000 from Sundaram Finance. The vehicle (Skoda Rapid) was delivered to me without fitting the accessories they've promised me. I didn't want to take the delivery of the vehicle when they said they didn't have the accessories stock but they forced me to take the delivery and I did. Second thing is, they were supposed to return the excessive amount (in this case is, over Rs 210,000) which they promised me that they'd be giving me a cheque on/before the next day. They again failed in this as well. It's been almost a week now and the promised accessories are not yet fitted in the vehicle and also the excess amount is not returned. I made like, more than 100 calls till now and they say the amount can only be given to me once the trading amount is received by them. The first time they said they can only give the amount after the trading amount is released and now they changed the word and says they will release the amount only after the bank pays the showroom the loan amount! I've been in regular touch with the bank manager and the finance department of Mahavir Skoda but everything is in vain. Bank says, they will release the amount when it is possible with them and Mahavir Skoda is being stubborn to return the amount. This is being a pain to me since my amount is stuck with them and not sure if I'm going to ever receive the amount.

P.S: Since the showroom didn't receive the loan amount from bank, they even kept my original documents and a pair of key.