[Resolved]  Skoda India — New Car Delivery

Address:No 8, Boyce Compound, Club Road,Belgaum-590001

I had booked a Skoda Kushak Monte Carlo 1.0 on 13th June-2022 and made the payment on 14th June-2022. The delivery was expected on 14th June-2022 at my place-Belgaum at the Skoda showroom.
THE VEHICLE HAD TO BE TRANSPORTED FROM HUBLI DEALER TO BELGAUM SHOWROOM AS PROMISED BY THE SALES MANAGER.
BUT ON THE DELIVERY DAY THE CAR WAS DRIVEN FROM HUBLI TO BELGAUM BY THE SALES MANAGER AND HIS DRIVER AND DELIVERED INSTEAD OF TRANSPORTING IT .
This was found out by the data provided by the Skoda app which I installed after the delivery. I do not want my brand new car to be driven 100 kms by someone else before the delivery.
I want the Company to either refund my payment and take the car back or replace the car with a New one.
I have attached the screenshot of the App data which clearly shows the Trip details and driving statistics.
Kindly look into this matter urgently
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Feb 7, 2024
Complaint marked as Resolved 
The Dealer resolved the issue
Skoda India customer support has been notified about the posted complaint.
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