[Resolved]  Skoda India (Tafa Bangalore) — my advice not to buy skoda car. (Fuel float, windshield)

Address:

Bangalore, Karnataka

I purchased Skoda laura on march 28 th 2012. deepak was the sales rep. from the day i have picked the car i am not satisfied.

1. Very next day when i picked my car, while cleaning i found small glass pieces in the car below the seat and under foot mat. when i took back to showroom mr deepak was tell that glass pieces is not my cars.And he don't know how the glass pieces have come into car. That time only i had a doubt they would have changed the front wind shield and sold the car to me. But mr deepak told (Sir i can promise that they have not changed the front windshield).

2. After some 3 months fuel indicator stopped working. when i called Mr deepak he told me to take it to service center some minor update problem will be there they will do with in not time.

when i went went to service center they told there is problem in the full set which should be replaced. they will send the mail to skoda india about the problem and replace in the warranty. and they told some minor adjustment have been done which will work for time being, once they get the approval they will change.

3. After 15 days. the worst part was when i took my car to munnar trip with my wife and 2 years son
. after 25 kms drive fuel indicator stopped working when i reached hosur main road if i touch 90 kms speed so much of wind sound was coming inside even after closing all the glass.where my son and wife could not take nap, through out my journey.

In my full trip i was topping up the fuel for every 100 kms as i was not knowing how much fuel is remaining and i did not know what is the mileage its giving as it was new car.

4. After all this my car is in services center from past 6 days for 1st services and to rectify all problems

and 1 week before front windshield got a 2 inc crack in the middle of the glass when car was parked in the safe basement parking area and now skoda india company people are telling it cannot be covered under warranty as car is met with the accident so only windshield is broken, we asked for inspection to check the car was there any body damage. they certified no, now they are telling some one used sharp material to damage it.
my car is installed with sun film on the front windshield, when i say there is no damage on sun film how can a person damage the glass with out damaging the sun film. they have no answer

Skoda india people are cheating people like us. i have payed 17 lac and from my reference tafa has sold 3 more cars to my known circle.

the most annoying part is after all this when i called skoda india customer care :[protected]. its only called as customer care but no one will care for any of the calls. i spoke for 29 mits in that 15 mits i was on call waiting. when i wanted to buy my

i explained her all the problem and she is telling me it will take 48 working hrs only to call back. that means 6 full days she wants to call back

she only tell s she will forward to concern department, if i ask which is the concern department, she tell it is secret which she cannot tell

If i ask to connect her senior person, she says she is not authorized to do that

If i ask her to tell the name of her senior person, she says, not authorized

If i ask her the contact address of the main office.she says, she is not authorized to tell the address.

And she told her name as mayuri
complaint number is SPL 292651

Kiran
+91-[protected]
bangalore jayanagar