Fiat India / Fiat Punto — not service my car in warranty

Address:

Surat, Gujarat

Dear Sir,
Myself jignesh j patel, and I had bought new fiat punto car from auto point center.surat (Gujarat) before 1 year.now in my car rear axle and hub has a problem and for that my rear wheels are worn out 80 percent half portion and remaining will as it is in good condition. That’s why I had submitted this problem to auto point .but they neglect my problem and don’t want to repair it. They don’t want take any interest to repair my car in warranty.
After that I also submitted my many complaints to online customer care, but after few days they told me that your complaint was resolved by service center and feedback also given by you. But in real case there is no any single call from company side and not from service center for my problem.
Finally I have submitted my car in shreeji automart at piplod in surat(Gujarat).i also make a conversation for this all problem to head of south zone Mr.Dipak Tiwari and Mr.Dipak Dubey ,but both didn’t give proper response for this matter. He told me that proposal forward to head office and the we change all parts of your cars. Also told me that if you want your car then submitted deposit charge of all parts, after that you take your car. They are not repaired my car in warranty from last 15 days. They want money for this matter.
Name:jignesh j patel
Mob:[protected]
Email:jignesh99.[protected]@gmail.com
Fiat Punto car
Car no: GJ 19M 7837
Car submitted at: Shreeji Automart ,Piplod,Surat