| Address: | New Delhi, Delhi, 110063 |
Non - functioning of window ac
Reference transactions no[protected]
The ac was purchased in april 2017 and was under amc. The complaint was made on 17/06 regarding on non - cooling. The technician visited on 18/06 and diagnosed gas leakage. The ac was lifted from the home on 19/06 for gas re-flling. On 21/06, the persisted calling to customer care, it was informed that ac has been repaired and will be delivered by evening. Subsequently, got a call from mr. Lalit/mr. Zuber that cooling coil is beyond repaired and need to be replaced. For that i need to pay rs.4500/- in advance and they will take another two days to repair after payment.
This is complete harassment and lack of service, product quality etc. There is no prompt action and after a lot of deliberations, informing that cooling coil has gone beyond repair in just 14 months of purchased shows the quality of product. Why one who should go for carrier ac after, knowing that they lack completely in product quality and indifferent attitude of service providers. It is a blunder on our part to have gone for a product like carrier aircon, can somebody provide a solution? Was this information helpful? | 
This is most Worst service i ever experienced in my life there call centre and technician team not answering our calls really unexpected.