Carrier AC Complaints & Reviews

When asked to remove, they took a long time to reply that I will have to coordinate with the neighbour and have it removed.
They should have removed it right away by now as the position of placement is faulty and causing excessive heating and health issues....

Kk nagar Chennai . Every time you call them for an AC service they will pick up indoor and outdoor unit and charge you very high . AC will stop working within the same month . Reaching back the customer support is impossible.

Can someone look into it asap and get the Ac fixed the right way ....

Kindly take my complaint very seriously and help me to get permanent solution.
My new carrier ac is not functioning properly from last 1 month, i have replaced it as previous was not cooling, after 2 visits from carrier technician still suffering hard.
I have not been able to use ac for atleast one continuous week after purchase. Its just working like fan, as off the ac room gettng heatup instantly.

If any ac...

I am from Rajkot, Gujarat.
My AC, (Carrier) is under warranty and have complaint for issue. Since week i am being just given assurance for Engineers visit. till date no visit. 1 Service call ID has automated closed, without any service given. Second Service ID[protected] status show Pending Engineer Allocation since 2 days. Such a Disgusting Service. Have called 4 times but still no Result.

[protected]

MK...

आपकी कंपनी सर्विस के लिए उन्हें ही रखी हुवी है जो लोकल बाजार का झोला छाप मिस्त्री है, वो कंपनी के सर्विस चार्ज से कम में ऐसे हु सर्विस दे देते हैं, ओर आपका महंगा है, बावजूद छोटा...

They charge alot and they didnot provide proper services also. After many follow up and calls they come and that too by their own time. There's not value of time, money and nor the customer. In just 5.5 years there services and product both are waste....

I Buy only 2 years there are lot of holes in outdoor copper coil,

Inner body is new, outer body is totally seconds make

So please take action immediately...

Hello sir

I was called many toll free number, He was not respond properly, only I buy 2 years of ac there are a lot of holes of outdoor copper pipes.

***please Take immediate action***

I Think inner body nee, outer body totally duplicate product...

Kindly take my complaint seriously.
My new carrier ac is not functioning from last 1 month after almost 8 visits from carrier technician and close to 8 gas fillings and change of parts.
I have not been able to use ac for atleast one continious week after purchase. 1 year warranty will go by just like this.visit after visit but no solution.

If any ac buyer is reading this DO NOT BUY CARRIER AC..its not worth.br...

I had requested for ac service in carreir customer care for on 15 March 2022 but still today 30 March no engineer has visited I had called them 4 times and complained about it but still no resolution...

I have been trying to contact the service provider in my area since the last one week for re-installation. Even I had to take leave one day from work for getting it installed but they did not show up and gave some excuses.
I would not recommend anyone to buy from this company....

Cooling problem, waterleakage problem after 1 year of purchase. worst service. no care for customer after selling....

Hello sir,
I am swathi, purchased Carrier split AC on 31st march 2020. First 5 months it went smooth but from then it started water leakage from the AC and at the same time Remote also stopped working. Till date I called customer care so many times and complained about the same, but I am getting the message as
"Service request of product is cancelled due to .If you disagree with Cancellation pls contact us on".
To whom...

Sir very very bad service damn bad I never buy next time and recommend not to buy carrier from last 5 days no response hopeless and helpless company as I buyer iam cheated for 1 time but company will sure suffer hundred times...

I bought a Carrier AC 1 Ton Inverter at Vasanth and Co, Madurai Tamilnadu. From the second of AC cooling problem raising. Senior Technical service Engineer resolved so many complaints but the AC problem not resolved fully...

I m gursharan singh from punjab m[protected] I purchased carrier split ac 2018
My ac has been off at my house for the last 1 month. Outdoor tripping and indoor air flow problem.i have complaint many time carrier service center and pay mony rs. 5500/-The service of the carrier company is very bad. I am dissatisfied. Friends, the service of the carrier company is very bad.
I hate Carrier ac service...

Dear Sir/Madam
i have purchased a split AC on 3rd April 2021 which is still not in working condition since beginning and company is not able to provide solution.
you are requested to please help me in this.

regards/parveen goyal...

I had purchased a Carrier Inverter AC in May 2019. It stopped working in end of May 2021. I had mailed a service request to Carrier on 03 Jun 2021. Thereafter 5-6 visits were made by Carrier Technicians but till date they have not rectified the fault making me and my family suffer throughout the summer months. My AC is lying unserviceable since then and Carrier Customer Support is not responding....

I have a Carrier Split AC. It stopped cooling, so I complained to customers service.
A guy visited and told Its Out of Gas, so he charged gas refilling Rs 3000.
After 2 days aain cooling stopped, we complained again.
The same guy Krishna from Carrier service centre visited our place and said the indoor coil has leakage and can not be repaired, new coil is Rs 7500. WE said, if coil was leaking why did he refilled the gas...

I had purchased carrier AC last march and due to covid, I had installed in September. Since then I have been raising request for the ac service. Either the request is cancelled or the technicians never call. If a particular date is given, the technician calls and says he can’t attend it and cancel it. Is this the way you avoid doing the free service within an year and come for only paid services!? Then why the hell you have a customer care...

I buy 2 ton split AC from Vijay Sales on 30 Nov. 2020. They deliver damaged AC. I check this damage part when we install AC in 11 April 2021. After Installation, we found outdoor unit not working. We called service center person, they visited and after 3 days diagnose, they said outdoor unit will be replace. New unit will come with in 3-4 days. After 7-10 days and regular follow Up, They said, outdoor unit will not replaced as you have purchased...

Dear sir
As I am problem since last week poor response and poor service please help...

We have 4 split actually(1.5) ton in my office that we have purchased in 2016.now in month of october one of ac stop it's working. When engineer visit the site for the same he recommend that there is fault in compressor in outdoor unit.. So i register the complaint in company and there engineer visit the site on 4th March 2021 now when he test the unit there is large sparking is there and one explosion noise occur in unit.in last he told...

I had purchased a Carrier 1.5 Inverter (3 star) AC on 30/06/2019 from Tata Croma, East of Kailash,
New Delhi. In less than a year & while still in warranty period the AC has started giving me trouble wrt to its cooling.. 4 complaints were logged in June 2020... It’s as if no one cared less. The service centre is PATHETIC to say the least. They sent shady & unprofessional representatives who just brushed the fins & walked away saying...

I purchased carrier invertor ac in april 2019. It ran smoothly all summer without any issue. I availed a preventive maintenance service in october 2019 - 2 technicians visited who were sent by the local carrier service center. After this service, ac was not used due to cold weather in north india.in april 2020, the ac was not cooling at all. Due to covid19, the warranty was extended till may 2020. Around 20th may 2020 - first technician visited,...

I am the consumer of carrier air conditioners. One is split ac and other one is window ac.

On29.05.2020, i requested for the service of the ac vide request no.[protected]. I was ensured that service will be done within 72 hours but no one visited. Finally my request was cancelled.

On 13.06.2020 i again called the customer care for the service vide request no.[protected]. I was assured service will be done within...

Carrier does not provide any free service. On calling up the call centre they say we do not provide free service without any complaint. What does this mean? Moreover the service centre at abohar punjab also do not deal properly. They do not know how to behave with customers. They do not know how to talk with customers. Such an approach shows that carrier has worst service centres....

I had purchased carrier superia 4 star inverter ac in feb 2018 and since then i used it only for one season then i had uninstalled my ac by carrier ac company guys because of my house construction and now i have installed it on 4 may 2020 using some ac repairing shop guys and i have spend around 10000 since then and now finally got problem that my ac indoor unit coil get damaged in between o[censored]nit which rarely or not happened. Now i called...

Carrier ac under warranty is not working, its under warranty and its not being repaired by carrier team. I have raised the complaint one month back. They are closing the service request and creating a new one when i call the support team with a new service request number.

The service request number as shared by carrier team is[protected].
Have mailed carrier customer care/ head office mail id customersupport. [protected]@carrier....

Hi
We had purchased an ac last year but never got any after sale service which were free during the 1 year (Warantee period). There are 2 ac's under warranty period. Total warranty is of 5 years for compressors and 1 years full warranty.
Now the ac has started troubling due to some fault, we requested our dealer to send their technician for troubleshooting but we are not getting proper respose from them.
Please see to...