Carrier AC — product under warranty not repaired by fraud people

I have requested for ac repair under warranty 9 days ago but still it's pending. Your service partner babylon's staff very ill mannered. I have mentioned to complete this service before sunday but they are ignoring the phone call and today (Monday) also not giving appropriate answer. Babylon's staff sumit sharma with phone no: [protected] is very ill mannered and it's behavior towards customer is substandard...