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Carrier Midea India Complaints & Reviews

www.carriermideaindia.com
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Updated: Mar 17, 2026
Complaints 188
Resolved
11
Unresolved
177
Bad 😕 It seems that Carrier Midea India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Electronics & Appliances
Rank #41-60
Carrier Midea India

Carrier Midea India reviews & complaints page 3

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L
Lovelesh1985
from Agra, Uttar Pradesh
Mar 19, 2022
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Address: Street no. 1 shyam vihar colony naraich

I have purchased a split ac in 2019 and in 2021 this ac stop working due to some fault anyways my wife called customer care for the service. This guy came and spend many days and stop visiting and attend the fault and then after i came home i called them again and finally this service engineer stop attending my calls and not even responding my queries this is very disappointing about their customer service and mentally tortured by their poor service kindly do the needful and get it done.

Thanks
Carrier Midea India customer support has been notified about the posted complaint.
Mar 19, 2022
Updated by Lovelesh1985 During the visit in my absense they chargee around 2500rs and said that the leakage of the gas is the root cause of the problem but after doing it the system was inoperative so again they said the problem could be with compressor or with the pcb i had words with of one of the service engineer he promised me that he will solve the problem but suddenly they took sign from my wife as i wasnot home my wife and parents was not able to understand the situtaion and this service engineer manipulated and took money from them. Every single day a new guy was coming for whole week to attend the trouble and no one was able to rectified it and my parents fed up telling him the issues from the begining but somehow they told everyone the same problem but none of them resolve the issue and stop coming home. So after i came home i filed a fresh complainy in carrier customer care and then again new guy came and said that he attended this issues before and there were some trouble with outdoor unit i said but it is not working anyways kindly make it operational he just open the box and closed it and left the place just saying that he will get it done and dint turn back i dont know why carrier guys are so careless i am just worried if i have done a mistaken after buying it's product i dont know what to do as i am using the same room where this ac is fitted and not able to sleep properly. I have just wasted my 42k + 2.5k and mental peace after buying this product.

Lovelesh johri
Agra
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    R
    Raves
    from Pune, Maharashtra
    Nov 23, 2021
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    Its been a year i purchased Split inveter AC and the experience has been no great so far. The AC works intermittently on AUTO MODE. somtime, the compressor does not turn on and some time it does. When the compressor is not turned on, the fan works and produce bad smell in the room. I am following up on the same issue from a year now and no proper resolution is been given. The product is now out of warranty and issue is not yet fixed. Now to fix the issue, i am calling up customer support and following up with local dealer with no luck and more over the services are now chargeable. This is ridiculous and you should shame on asking for service charge for the issue which was not fixed from day 1 of the product purchased. I am repenting on the decision to buy carrier AC where the after sale is way poor.

    As per my conversation with customer care, i sent email a week back and i do not see any revert.

    THINK TWICE BECAUSE THE AFTER SALE SERVICE IS NOT GREAT SO FAR. I WILL KEEP POSTED ON THE PROGRESS
    Carrier Midea India customer support has been notified about the posted complaint.
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      J
      Jayashree Rath
      Nov 5, 2021
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      Address: Balasore, Odisha 756001

      Regd. Mobile no. at Jeeves is [protected].

      I have given a complain of service on 06 Oct 2021. But till date I have not got the service. I think you are failed to provide service.
      I have purchased this washing machine yo help my Father, a senior citizen of 70yrs. In this Vividh situation when the machine is required mostly it is not working. It is now More than 01 month 5he problem is not solved. Every time I call c.care they ask me wait 48 hrs. I don't know when this 48hrs will complete.
      If you are listening me please do the needful at the earliest.

      Will you provide service or I will bound to file a consumer complaint against you.

      Jayashree rath
      Carrier Midea India customer support has been notified about the posted complaint.
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        M
        Mani Rohit
        Oct 29, 2021
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        Address: Kanchipuram

        Dear carrier team…
        Under warranty service not complete in my product
        Carrier Midea India customer support has been notified about the posted complaint.
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          R
          Ramakrishna Konakanchi
          from Hyderabad, Telangana
          Oct 12, 2021
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          I had technical problem in my AC after 2 months of purchase and when a technician visited he told there is a board problem which has to be replaced, for which I agreed. He told that he was going to order it but after couple of months when I called customer care they said nothing has been ordered and they have sent couple of technicians and somehow they have temporarily fixed. There hasnt been any board replacement and I kept my AC as it is without using. Meanwhile the warranty for AC has expired and when I called customer care again they have sent technician and when he visited he told me that there is a board problem and that has to be replaced and nothing has been happening. Shame on the service centres. I barely used my AC and I regret for purchasing carrier. My name is Ramakrishna and contact number is [protected]
          Carrier Midea India customer support has been notified about the posted complaint.
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            R
            rahultanwar084
            from Bhiwani, Haryana
            Oct 3, 2021
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            Address: House no. 318/A, Jeetu wala johar, Bhiwani

            Midea ac is not cooling
            Carrier Midea India customer support has been notified about the posted complaint.
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              A
              Akhil1210
              Sep 30, 2021
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              Address: Casting Nest Media pvt Ltd

              Casting Nest Media pvt Ltd
              509, Aditya Heritage, behind inorbit mall, Near Rustomjee elanza tower, Brandfactory opposite, mindspace, Malad West, Mumbai 400064.

              I have given Rs 20K to Casting Nest for my Daughter in Dec 2019 but still we have not received any audition. They have promised us that 4 they will give 4 audition in a year.
              After Feb 2020, they told us due to pandemic unable to give.
              But now from last 2 months I am following up with team but they are not receiving my call . before 2 week they have reply on whatsapp that by this week you will get call from out team. But still not received.
              Waste of money. I got scammed. All fake. I want get my money back.
              Carrier Midea India customer support has been notified about the posted complaint.
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              Wrongly raise complaint for Carrier Midea India instead of Casting Nest Media pvt Ltd

              Pls ingore
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                Z
                Zafereba
                Sep 29, 2021
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                Address: Satyam APPT bwing room no 105 mumbra thane

                I bought window AC within 2 months it had ice problem plus no cooling plus water problem after lot of complaint it was repaired by cutting and replacing front part with gas reffiling but between I had same problem now it is totally garbage like before with ice and same problem I stopped my all office ac by purchasing another brand plus recomend all my buissness associate to avoid purchasing the product
                Carrier Midea India customer support has been notified about the posted complaint.
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                  S
                  singh199411211
                  Sep 4, 2021
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                  Address: Jalandhar

                  1. Within 4 Months of purchase Invertor AC stopped working.
                  2. Service center said motor is not working.
                  3. As a replacement they tried to install 1.5 year old motor.
                  4. Replaced Motor was creating alot of sound (obviosuly).
                  5. While removing the replaced motor, service team manage to broke some other parts of AC.
                  6. It been more then 10 days and now service team is not picking up calls.
                  7. They have left the AC as it is that is without assembling it back!

                  Carrier is the company havinh worst product and awful service. Think atlteast 100 times before purchasing its product.
                  Carrier Midea India customer support has been notified about the posted complaint.
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                    G
                    gbiswas
                    from Kolkata, West Bengal
                    Sep 2, 2021
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                    Carrier Midea Customer Support

                    Flipkart Customer Support


                    Respected Sir / Madam,

                    I have purchased Midea 8 kg Garment Sterilization Fully Automatic Front Load with In-built Heater Silver Warranty: 4 Years Comprehensive Warranty From Midea 1. [IMEI/Serial No: [protected] 0332 of Rs. 22749.00, Product installed on 05/12/2019.

                    Midea customer support said that this product warranty is just 2 years and Flipkart says that it comes with 4 years, Last year after long correspondence, Flipkart confirmed that Midea will provide 4 years warranty. Please send me 4 years warranty assurance document,

                    It is very unfortunate that Flipkart and Midea are not taking any initiative to solve my problem. The most surprising thing is that no mail answer is available from Midea, I don't expect such service from these two world famous companies.

                    I would be grateful if you could solve this issue as soon as possible.

                    Thanks & Regards

                    Goutam Biswas
                    [protected]@gmail.com
                    [protected]
                    Carrier Midea India customer support has been notified about the posted complaint.
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                      C
                      car user
                      from Pathanamthitta, Kerala
                      Sep 1, 2021
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                      Address: Haryana

                      I Have 3 nos Carrier X power DC Inverter Mini H 16HP URF Air Conditioner.
                      The inverter cards are defective .
                      The repair cost is so high that you feel like cheated / why you have bought carrier air conditioner.
                      Company do not have a repair center . Carrier India does not have a PCB cards checking center.
                      Carrier has given me quotation to buy almost all the cards and than they will try replacing the cards and run the Air conditioner. After that what ever PCB cards will be left will not be taken back by carrier dealer.
                      This is not at all acceptable.
                      I have talked to Carrier service head also . But they do not have any diagnostic center. All the three units bought are not in service . And in all the units PCB`s are faulty.
                      Carrier Midea India customer support has been notified about the posted complaint.
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                      The service engineer comes empty handed and says you buy the spares and than we will come again . I have paid more than Rs20000/- as visit charges to dealer / Carrier team. I have got an estimate of appx. Rs 3 Lac to get the units repaired and believe me all this cost is electronics only ( PCB cost) no other majot part is defective.

                      my Contact no [protected]
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                        M
                        Mohd Waseem Siddiqui
                        Aug 29, 2021
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                        Hello sir sorry please ID and ban kar dijiye
                        Carrier Midea India customer support has been notified about the posted complaint.
                        Aug 29, 2021
                        Updated by Mohd Waseem Siddiqui                         Please sir ID UN ban kar dijiye

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                          S
                          sudhanshusood10
                          Aug 22, 2021
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                          Address: Gurgaon

                          I have front load midea washing machine I have complaint on 29 July but till dated my issue not resolved my machine is under warranty
                          Carrier Midea India customer support has been notified about the posted complaint.
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                            A
                            Aman Mutta
                            Aug 17, 2021
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                            I had purchased inverter ac one ton on 8 July 2019 from Moga Punjab it worked well till 2020 but when in April 2021 I turned the ac on it didn't provide cooling I lodged complain at customer care they send technician he said gas leaked automatically we paid for the gas refill after 3 months it again lost cooling again complained and technician said fault in indoor unit after so many calls technician take indoor unit to service center and after four days they installed we paid again and started the ac on the same day after 3 hours it again lost cooling no permanent solution has been done my family is daily suffering in heat. I never expected this kind of service and quality from the reputed company like carrier it was my first product from carrier I would never ever buy again and never again refer anyone to buy carrier products in future.
                            Carrier Midea India customer support has been notified about the posted complaint.
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                              D
                              Deenadayalanjagannathan
                              Aug 16, 2021
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                              Sir
                              I have buy 1.5ton carrier ac 12.8.2021 by flippant
                              15.8.2021 the instalation teem charged Rs 4765.
                              The instalation company behave as a roboury gang.
                              I and my family feel mentally disappointed.
                              How I apeel in consumer court
                              Please give guidance to me.
                              The instalation company totally spoiled the good impression of carrier brand name.
                              Kindly take action.
                              Carrier Midea India customer support has been notified about the posted complaint.
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                                S
                                suman chowbey
                                Aug 14, 2021
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                                My ac repair is pending from 5th July for want of spares...in spite having a valid amc.

                                Suman Chowbey
                                Carrier Midea India customer support has been notified about the posted complaint.
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                                  M
                                  MADHURMaheshwari
                                  Aug 11, 2021
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                                  Resolved

                                  Address: MAHESHWARI ENTERPRISES RADHA PLAZA,NARCOTICS CHAURAHA MORAR GWALIOR

                                  I have purchased an carrier AC 3 TON Split from carrier media india limited on 13.10.2020. The Ac stopped working on 19.07.21 for which an complaint was registered vide no[protected] dated 19.07.21. Till date there has been no positive response from the local as well toll free carrier team. It is requested that i have spent 70941 hoping to get the best service from the company where as this is the worst service any company could provide. its been months of complaint but the company is irresponsive. request you to please resolve this issue on priority basis.

                                  Complaint No[protected],[protected]
                                  Aug 18, 2021
                                  Complaint marked as Resolved 
                                  No one has called nor i have receieved any email from the company end my prob;lem is as it is there no response recveived from th company service team
                                  Carrier Midea India customer support has been notified about the posted complaint.
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                                    G
                                    Ganegoma
                                    Jul 31, 2021
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                                    Address: 3 cf2 Guru aiswarya apartment Rajaram street Radha nagar Chrompet Chennai -600044 Tamilnadu

                                    I had purchased carrier inverter split ac 1 ton on 28/07/21

                                    description - carrier ac 1 ton 12k indus nxi wd hbj 3 star inverter-

                                    Yesterday they had arranged for an installation after leaving engineer it was not getting cool still now .It was taking to get cool more timing this is the issue kindly intervene
                                    Carrier Midea India customer support has been notified about the posted complaint.
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                                    Now it is working properly .with a full support of your side engineer . A good performance observe from him. After leaving my residence he told me anything issues happened arranged to call him with a full support. That is very nice engineer for your side. keep it up. Thanks .
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                                      U
                                      Umeshbaria
                                      Jul 24, 2021
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                                      Address: AA/34, Darshanam Eco Vista, Dhaniyavi Cross Road, Tarsali

                                      I have purchased midea inverter ac in 2018.after 3 years I have compaint regarding cooling issue. service company without investigating problem. they charged the gas and they collect 3500 rs gas charging from me. within a 3 months se problem occurred. my ac warranty period is over I had again registered the compaint. now they started investigating the leakage and one day call me and they said your outdoor unit condenser coil is damage need to replace whole coil. after that I had call to customer care 4-5 times but they not answering properly and not registered compaint. and the price of coil is double than market price. midea sells faulty product to the customer and not provide the service. they just make money from customer.
                                      Carrier Midea India customer support has been notified about the posted complaint.
                                      Jul 24, 2021
                                      Updated by Umeshbaria                                       I have purchased midea inverter ac in 2018.after 3 years I have compaint regarding cooling issue. service company without investigating problem. they charged the gas and they collect 3500 rs gas charging from me. within a 3 months se problem occurred. my ac warranty period is over I had again registered the compaint. now they started investigating the leakage and one day call me and they said your outdoor unit condenser coil is damage need to replace whole coil. after that I had call to customer care 4-5 times but they not answering properly and not registered compaint. and the price of coil is double than market price. midea sells faulty product to the customer and not provide the service. they just make money from customer.
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                                        M
                                        Mohdharis
                                        Jul 24, 2021
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                                        Address: Akata kaman bharatpur Rj 05

                                        Mohd haris akata kaman bhartpur RJ
                                        [protected]
                                        Carrier Midea India customer support has been notified about the posted complaint.
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