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Reliance Digital Complaints & Reviews

www.reliancedigital.in

2.4

Updated: Jan 9, 2025

Complaints 4679

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2138

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2541

Good! Reliance Digital values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Reliance Digital step up their efforts to fully resolve all complaints 👍

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Reliance Digital reviews & complaints(4679)

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Address: Himmatnagar

A complaint regarding the non-delivery of the washing machine I purchased from your Reliance Digital store in Himmatnagar on 31st December 2024.

Despite the assurance provided at the time of purchase that the washing machine would be delivered within 7 days, I have yet to receive the product, and I have not received any communication regarding the delay. I have made several attempts to reach your customer service team, but...

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Address: Dumdum

Hi,
I have given my Samsung Tab for servicing to your ResQ team on 28th October 2024
It was on working condition while given for repairing
I am surprised to get the call today from the representative for making the payment of 8000/-
Now my question is the device is of Rs.12000 and I have paid extra Rs.2500 for insurance which covers the damage of the screen
Now why should pay again while the insurance is...

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Whirlpool refrigerator 'WP FF 231/235L 2S IFPROINVCNV278 AP SLT' was bought on August 6th 2023. This refrigerator has a total capacity of 231 litres (Freezer 52 litres and fridge 179 litres).

This refrigerator has the option where the freezer section can be used as a normal fridge section. You can keep Groceries in it by setting the mode as 'Grocery day' and things do stay fresh in 'Grocery day'...

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Address: mumbai

We had purchased WHIRLPOOL FF 500L IFINVCNPLTN Refrigerator from Reliance Digital – on 14th October 2022.

Within 6 months of purchase, the machine stopped working. After much follow up it was repaired. till now 4 times, we have faced same issue. Now we have lodged complaint to Reliance digital on 1st August, 2024, till date the machine is not repaired or they are able to find out the exact issue. Nor the technician has come...

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Address: Reliance Retail Limited Reliance Digital Reach Aria Mall Gurgaon, Anchor No FF 07, FF Airia Mal, Sohna Road Gurgaon, Haryana 122103Store contact no:08

I raised this complaint online and have contacted you on call but you stated that no complaints are taken online and I have to give you a handwritten complaint. Sir, I am Anulika Mishra, a buyer of a Reliance store and I bought a Bosch washing Machine in 2021 with a 5years warranty. Last year I started facing a small issue and it stopped working last month. I raised a complaint to Store Manager Shivay and the complaint numbers are:
1....

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Address: Flat C1, 2n Floor, 126 Mahatma Gandhi Road, Near Thakurpukur Cancer Hospital, Kolkata 700104, West Bengal

I have purchased an AMC RESQ CARE PLAN, for product AQUAGUARD WP ROYALE RO UV SS ZPP 5L GREY - Product no [protected] on 06/11/2020, which is valid from 13/12/2021 to 12/12/2025, under serial no [protected].

For the last 6 months i having issues with my Aquagaurd, and i have been filling numerous complains regarding the same. During the end of last year, first of all the technician was called and he changed the filter after...

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Address: Tower 8 runwal garden Manpada Dombiwali east

मी, श्री.विनायक किसन परते, मी दिनांक 14.08.2022 रोजी रिलायंन्स डीजीटल, डोबीवली पुर्व येथुन वरफुल कंपनीची वॉशिंग मशिन विकत घेतली होती सोबत मला सदर बाबत एक्स्टेडेंड वारंटी सुद्धा...

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Address: varanasi

Reliance Digital store is Sigra, Varanasi (U.P) - 221010

The staff in the store is highly untrained and lack product knowledge as I had personally gone to purchase appliances for my house but the staff attitude clearly showed disrespect and unwillingness to sell goods

I am really disappointed considering a brand like Reliance Digital keeping such staff with no check on them...

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Address: Savoy A 102, Sector 66B, Mohali, Punjab

Hi,
I hope this email finds you well!
I purchased a Haier 425litre refrigerator from Reliance digital online on 14 July 2024. Order No: RDF64311148. The product was delivered on 16th July and when it was installed by Reliance digital engineer it was found to eb faulty. A return and refund was initiated and the product was picked up from my residence (Savoye A 102, Ambika La Parisian, Mohali, Sector 66B Punjab) on 21 July 2024....

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Address: Reliance Digital Sector 21 Dwarka Pacific mall

I went to the Reliance Digital store in Dwarka Sector 21 in pacific Mall on 8 July. I wanted to buy 4 ACs, 1 55 inch LG O LED 1 653 Litres Side by side Fridge 1 LG Dish washer 1 RO 3 25 litres Geysers AO smith . I also wanted 4 year Extended warranty plus installation. I met the store Deputy Manager Mr Ram Jadav. I had spoken to him several times before, . I had spoken to Mr Singh the store Manager several times before.
I booked a...

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Address: jawahar nagar

Despite reaching out to reliance digital team regarding a refund, my concern has yet to be resolved. I also have noticed fraudulent activity taking place at your store, as evidenced by the discrepancy on my bill. I made a payment in cash, yet it incorrectly states that I paid by card. It has come to my attention that this practice is being used to provide customers with discounts on their cards while taking the full payment in cash. (Tax...

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Previously had a Jio Fiber connection at my old address, but after moving to a new location 6 km away, I found that Jio Fiber is not available. I requested a new Jio Airfiber connection (Order No: NO000112OVHQ) on June 11, 2024. However, there has been no update on the installation status. Additionally, I requested the cancellation of my Fiber connection and asked for the amount to be adjusted as a voucher for the new connection.
br...

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Address: No 1, Ground & 1st Floor, Tambaram - Mudichur - Sriperumbudur Rd, Bharathi Nagar, Tambaram, Chennai, Old Perungalathur, Tamil Nadu 600063

I recently purchased an LG C4 from Reliance Digital, Mudichur, Chennai. During the purchase, I was promised the best price by the sales executive, but the price turned out to be the same as Croma's. Despite this, I chose Reliance Digital due to our history of regular purchases.

I was assured that the product would be delivered within 48 hours. However, this did not happen, and I was not informed of any delays. I waited the...

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Hi I have ordered Symphony air cooler order no RDF62076984. The delivery date is mentioned as 1 day in Reliance Digital online portal However I received the cooler after 10 days after following up with the support tram repeatedly.
The received cooler is in damaged state side cover is broken. I have called customer care multiple times and following up repeatedly for 15 days for replacement. No one cares about that.
It's...

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Sir, I am from Kadapa town, Andhra Pradesh. Today morning I went to Jio
digital, which is located at 7 roads circle, 7 roads mosque complex, for converting my postpaid number to prepaid number. The employee asked me for Aadhar physical copy. I requested him the aadhar copy is downloaded from 'myaadhar' app and can be used for scanning purpose from my phone. For this the employee has arrogantly spoken on my face hurting my ego. He...

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Address: prayagraj

Bought a brand new voltas 1 ton inverter ac on 8th may 2024 and got installed on 16th may 2024 and it stopped cooling on
date of incident -25th may 2024
description- booked a technician appointment on the same day on resQ app
and a technician visited on 27th may 2024 and said that installation was not done properly so the gas was leaking and he said that I would have to pay 2000₹ for the gas refill !!!
this is absurd why should the customer pay for their mistake

Reliance Digital customer support has been notified about the posted complaint.

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Address: High court gwalior

Website: Reliance digital store

I an yugal agrawal from Gwalior. My contact no is [protected] i have purchased Whirpool fridge 500L of Rs 60000.00 3 yrs back from reliance. In 1 yr only i have faced 3/4 times issues then only i took extended warranty of 5 yrs. Now in every 2-3 months issues arises sometimes sensor doesn't work, cooling issues etc.. As it is manufacturing defect which reliance digital is not accepting as not replacing it with the new product . Recently i logged the complaint on 15th may 2024 but today it's 26th may no update nothing as it is so hot without fridge it is so difficult to manage.

I request you to take some strict action & get replace my fridge with new or reimburse my money.

Thankyou

Reliance Digital customer support has been notified about the posted complaint.

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Address: B1 1001, Ramky 1 North, Off Doddabalapur Main Road, Yelahanka, 560064

Orderid-[protected] -23rd April 2024 still open
Orderid-[protected] - 17th May 2024 - closed without action or confirmation

I had raised request for repair of my eurekha - Eden purifier water (bought in Dec 2023) which has not been working since April 23rd. After initial visit I was told that a part needs to be replaced and said take a week.

Since there were no response, I followed up with Manager Dhanush...

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Complaint No. - [protected].
We had purchased a voltas 5 star inverter AC in 2023 and along with 5 year extended warranty from Resq. We shifted our residence from Delhi to Himchal in September 2023 and requested on ResQ to send a technician for uninstallation.
He never visited and we had to do it locally. When we had to raise the request in Mar, 2024 for reinstallation in Himachal, we saw that Sep, 2023 request is still pending...

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Address: Mumbai

Ac Purchased: 16th April
Installation 18th April
after 2 days o[censored]sage, it stopped working and the technician is not responding.
after 1000's of call to customer care and all the possible contacts I had, only answer i am hearing is 7 days from now. and Its been a month now and there is not even a single update on the resolution.

We are really frustrated and stressed out of this behavior as this is our first...

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