Reliance Digital Customer Care
Reliance Industries Ltd.
Customer satisfaction rating: 41%
Submit a Complaint
1542
COMPLAINTS

Reliance Digital Customer Care

Reliance Industries Ltd.

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Address
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao
Mumbai
Mumbai City District
Maharashtra
India - 400002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
426
down
166

Phone:
Phone:
up
271
down
196

Additional info
Hyderabad, Andhra Pradesh
Block G, Jeedimatta Village, Quthbullapur Mandal, Hyderabad 500014, Andhra Pradesh
+91 40 2723 5233
+91 40 2723 5244
+91 40 2723 5255

Delhi
Ramada Mall, Plot No. 3, Sector 10, Dwaraka City Center, Delhi 110075
+91 11 6478 1344
+91 11 6478 1345

Gurgaon, Haryana
Raheja Mall, UG-21A To 27B & Ff-21 To 127, Sec-47, Sohna Road, Gurgaon 122018, Haryana
+91 12 4423 1902
+91 12 4423 1903

Faridabad
Plot No. 2, Sector 20 A, Neelam Arjonda Chowk, Faridabad 121001, Haryana
+91 12 9654 6719

Bhopal, Madhyapradesh
DB City Mall, 2nd Floor, Shop No S36/37, Arera Hill, Sanjay Nagar, Jail Road, Bhopal 462011, Madhya Pradesh
+91 75 5664 4263
+91 75 5664 4664
+91 75 5664 4264

Noida
Plot No. A 2, 3rd Floor, Great India Place, Sector 38 A, Adjacent To Amusement Park, Noida 201301, Uttar Pradesh
+91 12 0412 1753

Ghaziabad, Uttar Pradesh
Shop No. 1, 2, 3 / 4, Level 3, 1st Floor, Shipra Mall, Plot 9, Vaibhav Khand, Indirapuram, Ghaziabad 201012, Uttar Pradesh
+91 12 0648 9316
+91 12 0648 9320
+91 12 0648 9324

View More Information...

Customer satisfaction rating
41%
Complaints
1542
Pending
461
Resolved
518
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:30 am - 07:30 pm
Tue09:30 am - 07:30 pm
Wed09:30 am - 07:30 pm
Thu09:30 am - 07:30 pm
Fri09:30 am - 07:30 pm
Sat09:30 am - 07:30 pm
Sun09:30 am - 07:30 pm

Reliance Digital related photos (153)

Reliance Digital Complaints & Reviews

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Reliance Digital — I want my money back

 aatish raj on Jul 19, 2017
I had buyed a zook rocker 2 from bbsr, after 2 days only it was stucking i went to the tge realiance digital thry fid someyhing nd said its ohk now nd i said i dont live in bbsr i m going back to dambalpur how can i repair it if it gets stuck again they said u can replace it in any care, after 10 days it started the same problem nd then stoped wotking totaly i gave it to reliance digital on 17 june its today its 19 july i haven't got it yet, i dont wanna waste my time anymore i want 2499 rs back, i want refund any how.....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — reliance washing machine

 Karensam on Jul 18, 2017
I bought a resq washing machine 2 years back from reliance digital, warangal with extended warranty. It started troubling me within a year. The person came and fixed. Thereafter continually it is troubling me. After doing so many repairs for more than 2 months, the company person told me to buy a new one and they will give me the refund of 80%. Now they are not responding to my phone and neither giving me refund. I also have a recording of him. Please give me a solution for this....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — broadband not working

 Tehjash jadhav on Jul 18, 2017
Customers id 352116548373
Firstly reliance auto deducted my broadband payment without my permission. Even after receiving payment my connection is not working.
I called customer care several times after waiting for long my call was not answered by customers care. Why do you even have a customer care department if they can't attend a call.
Worstest customer care ever....
Complaint comments  Read comments Complaint category Broadband

Reliance Digital — phillips sound bar

 Aishwendra on Jul 17, 2017
I got a phillips htl 1030 from relaince digital on 15/07/2017... I opend it in home and started it works only for the first time... After that it stops working... It's display is not working only a buzz sound is coming... Remote also not working... Onn off fm... Nothing is working... Plz sort it out... Is this what relaince digital gives on the name of special offer nd all......
Complaint comments  Read comments Complaint category Entertainment and Recreation

Reliance Digital — remote of panasonic us18sky-1

 abhitomer on Jul 17, 2017
Remote of my newly brought ac was faulty, on the very same day i have lodge a complaint for that and now its 17th july, till date i haven't received my remote and when i am calling on customer care for the status they keep on saying "we have ordered this item, it will be available soon".
Is this the way to do business??
I won't purchase any product from reliance digital store now....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Reliance Digital — it doesn't not let me to shift to other network providing me all #### reason that they can't transfer my no

 Akrj on Jul 16, 2017
My no is always decline to shift to other network, they are not letting me use my rights... I have to transfer my no from reliance to jio and its urgent but every time they cancel it... They start to give me offer which i don't want... Its my right to which ever network i may shift... Please resolve my problem as soon as possible... Otherwise ill have to take legal action and seeing the fraud that reliance company had done it is likely that you have to pay penalty...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Digital — pathetic and rediculios service from reliance

 susha19 on Jul 16, 2017
Yesterday i got a massage from resq team that i have cancelled the installation of my led tv which is not shocking i imagined the service of reliance how value their customers even before cancelling the installation no body bothers to call a customer

I have done the installation from my behalf and thank u from your prompt mail and ur reduculios service after requesting on 8th july yet not got any response and calling 5 times in a day to ur call center got false promises from ur side and 13th i got a call asking that i have to pay 2000 rs for installation and some one called who don't...
Complaint comments  Read comments Complaint category TVs

Reliance Digital — late delivery and discounts

 kritika bajpai on Jul 15, 2017
I have ordered few products from your kanpur store
And made payments of all on 30 june 2017 of rs 150000.
Still one product microwave is not beeing delivered to me. When i contact your official in kanpur they give assurances about delivery but its high time now. They have even not provider me the gift card my payment was of around 149400 and i paid rs 150000 on 30 june through neft. I was waiting and have given ample time to them for delivery and my giftcard. I was told about gift card and amount to be feeded in it. But now you're kanpur officials are saying you wont get any offer...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Reliance Digital — aoc - led tv

 Jyoti Prakash Mahapatra on Jul 15, 2017
Hi,

I purchased aoc led tv in august, 2014 and there is 3 years warranty from company. Picture is not getting displayed and i raised a complaint to reliance digital from where i purchased. Since there is a company warranty, they raised a complaint to the company from their side and told that they would reach out to me. It's been close to 3 weeks now and they are not responding. Could you please help in resolving this.

My contact number: 09853248321

Thanks,
Jyoti...
Complaint comments  Read comments Complaint category TVs

Reliance Digital — Re: replace this laptop otherwise refund amount - reg.

 Adya Jit on Jul 14, 2017
Dear sir
I am adyajit das purchase a laptop, bill no - txn#11 r#12 on date - 04/06/2017 in your reliance digital (S#3814) sambalpur odisha. After billing i found different product inside the package, so i am not agree to take that product and i demand my selected same product but that product not available in your stock then they offered me to take another model but i am not agree to take another model because that product available only display pice so i was requested to the store manager please refund my money i am not interested to take another model then, he was requested me believe...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Reliance Digital — Not issuing a product from last amd half month

 prem rugi on Jul 14, 2017
I made a insurance of physical damage of my product i. E samsung a5 2016 edition mobile i have given mobile to vijayapura reliance digital outlet from past 2 and half month. The service of this outlet is such a worst thing i have faced in my life. Not a single response from the customer care department. Hell with showroom. Not only these before these i had purchased 2 car charger both were deafult i gave them to replace within warranty, they failed to that too. Than y these hell are customer care support. Rishikesh the employee whom i am calling no answer at all. I have sujjested my many more friends...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Digital — Poor service of reliance big tv

 bhumidesai on Jul 14, 2017
I am faceing some error called "signal lost" whenever i start set top box from last 10 days.
I have called multiple times in customer care regarding the same issue in last week but i didnot get proper response and nothing has been done so far to solve this issue. I have already paid the money for entire year in advance.
Kindly look in to the matter asap....
Complaint comments  Read comments [2]Complaint category Other

Reliance Digital — Morphy richards /i am complaining about service of bhimavaram reliance digital and their responsibility

 SINUmani on Jul 13, 2017
These guys at bhimavaram reliance digital are not conforming our new buy although we enquired about return the product that with we are not satisfied
And they said yes it can be done in a phone call (Customer service) but these guys at local reliance digital are not revealing it and making us to come to their office and saying to come tomorrow for the past 10 days...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — Philips home theater 5.1

 manish bhartiya on Jul 13, 2017
Dear sir/madam,
I m purchase philips home theater 5.1 on 10/07/2017 and deliverd on 11/07/2017 at around 18.00 o clock. On that time i call your office, customer service no. And executive (M-7624006569) till now i m not getting any exect information when installation is complete also today call to mr. Ravi (M-9099453060) his answer is my area is adajan not bhatar but i m inform u who is going to install but his phone yet not received.

Kindly look into the matter and resolved soon.
Thanks
Manish kr bhartiya
M-7069037397
Note:- when i procure this...
Complaint comments  Read comments Complaint category Products & Services

Reliance Digital — Samsung microwave

 dr.dolittle02 on Jul 13, 2017
I had bought a samsung microwave on 8th jul'17 saturday and it was promised to be delivered by 9th jul'17. However, after repeated calls to reliance digital store located in phoenix market city (Kurla) for requesting the delivery status, none answered. Also, i called up the service helpline who kept on noting the complaint and only issued complaint no. S and insisted someone would call back within 4 hours. Nobody called back and the service helpline guys could not provide with an estimated delivery date either. Its been 6 days and i have not yet received the microwave with the customer helpline...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — False communication regarding delivery and pathetic customer service

 Anshul Sehgal on Jul 12, 2017
I happened to book a samsung rt-42 refrigerator from their store on 100 ft road in indiranagar, bangalore on june 21, 2017. The sales man at the store confidently told me that the product will get delivered by the coming friday/saturday positively. So on friday, june 23, 2017, i casually called the store at around 4:00 pm to check on the delivery status and some lady told me that it is already out for delivery. That response made me rush home to ensure that they don't find the house locked, but there was no news of delivery till the end of the night. I called the store next morning and was told...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — Washing machine dryer top lid broken

 Dayalu on Jul 12, 2017
Sir, i purchased a samsung semiautomatic washing machine model number wt9001eg from reliance digital qutubullapur, kompally showroom on 26th june 17 with full payment of rs. 9821.92 & got it delivered on 29th june 17. No manual was provided with it and i noticed that top plastic lid of dryer was broken in the centre. I contacted samsung customer care, engineer came & told me that plastic parts are replaced or repaired on chargeable basis but because you have been delivered it with broken dryer from reliance digital itself it can be replaced free of cost when reliance digital personnel give their...
Complaint comments  Read comments [1]Complaint category Washing Machines

Reliance Digital — Free gift for my purchase

 Sam Dani on Jul 12, 2017
I have purchased new vivo v5s smartphone at 28/jun/2017, in kilpauk branch. For my purchase i get reconnect 10000 power bank gift for my smartphone.
The seller said free gift of reconnect 10000 power bank it not stock in our store and his said "i have requested to our executive to provide in soon within 2 working days". After 2 days i will called the seller he said "i will check and confirm to you", but no response yet. So today (07/jul/2017) i will called to his number so many times his not pick up my call. So please check it and let me the know asap. Below the details of my purchase:
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Reliance Digital — Manufacturer defect with Voltas AC 1.5 ton [Resolved]

 Gulshan89 on Jul 12, 2017
I have purchased the Voltas window AC 1.5 ton on 30th of June, 2017 and It was installed on 3rd of June, But from the very first day It's swing is not working so I registered the complaint for the same and One technician has visited my place and found that the its swing unit has the manufacture defect .

So Please take my request and replace the whole AC unit, As It is the new product and has the manufacture defect.

I have registered the complaint on call and the complaint id is : 17071008579 .

Please look into this matter on priority and let me know till...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Reliance Digital — Re: replace this laptop otherwise refund amount - reg. [#7599079]

 Adya Jit on Jul 10, 2017
Dear sir
I am adyajit das, mobile no -9438004388 purchase a laptop, bill no - txn#11 r#12 on date - 04/06/2017 in your reliance digital (S#3814) sambalpur odisha. After billing i found different product inside the package, so i am not agree to take that product and i demand my selected same product but that product not available in your stock then they offered me to take another model but i am not agree to take another model because that product available only display pice so i was requested to the store manager please refund my money i am not interested to take another model then, he was...
Complaint comments  Read comments Complaint category Laptops / Notebooks

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