Reliance Digital Complaints & Reviews

We had purchased WHIRLPOOL FF 500L IFINVCNPLTN Refrigerator from Reliance Digital – on 14th October 2022.

Within 6 months of purchase, the machine stopped working. After much follow up it was repaired. till now 4 times, we have faced same issue. Now we have lodged complaint to Reliance digital on 1st August, 2024, till date the machine is not repaired or they are able to find out the exact issue. Nor the technician has come...

I went to the Reliance Digital store in Dwarka Sector 21 in pacific Mall on 8 July. I wanted to buy 4 ACs, 1 55 inch LG O LED 1 653 Litres Side by side Fridge 1 LG Dish washer 1 RO 3 25 litres Geysers AO smith . I also wanted 4 year Extended warranty plus installation. I met the store Deputy Manager Mr Ram Jadav. I had spoken to him several times before, . I had spoken to Mr Singh the store Manager several times before.
I booked a...

Previously had a Jio Fiber connection at my old address, but after moving to a new location 6 km away, I found that Jio Fiber is not available. I requested a new Jio Airfiber connection (Order No: NO000112OVHQ) on June 11, 2024. However, there has been no update on the installation status. Additionally, I requested the cancellation of my Fiber connection and asked for the amount to be adjusted as a voucher for the new connection.
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I recently purchased an LG C4 from Reliance Digital, Mudichur, Chennai. During the purchase, I was promised the best price by the sales executive, but the price turned out to be the same as Croma's. Despite this, I chose Reliance Digital due to our history of regular purchases.

I was assured that the product would be delivered within 48 hours. However, this did not happen, and I was not informed of any delays. I waited the...

Hi I have ordered Symphony air cooler order no RDF62076984. The delivery date is mentioned as 1 day in Reliance Digital online portal However I received the cooler after 10 days after following up with the support tram repeatedly.
The received cooler is in damaged state side cover is broken. I have called customer care multiple times and following up repeatedly for 15 days for replacement. No one cares about that.
It's...

Sir, I am from Kadapa town, Andhra Pradesh. Today morning I went to Jio
digital, which is located at 7 roads circle, 7 roads mosque complex, for converting my postpaid number to prepaid number. The employee asked me for Aadhar physical copy. I requested him the aadhar copy is downloaded from 'myaadhar' app and can be used for scanning purpose from my phone. For this the employee has arrogantly spoken on my face hurting my ego. He...

Bought a brand new voltas 1 ton inverter ac on 8th may 2024 and got installed on 16th may 2024 and it stopped cooling on
date of incident -25th may 2024
description- booked a technician appointment on the same day on resQ app
and a technician visited on 27th may 2024 and said that installation was not done properly so the gas was leaking and he said that I would have to pay 2000₹ for the gas refill !!!
this is absurd why should the customer pay for their mistake

I an yugal agrawal from Gwalior. My contact no is [protected] i have purchased Whirpool fridge 500L of Rs 60000.00 3 yrs back from reliance. In 1 yr only i have faced 3/4 times issues then only i took extended warranty of 5 yrs. Now in every 2-3 months issues arises sometimes sensor doesn't work, cooling issues etc.. As it is manufacturing defect which reliance digital is not accepting as not replacing it with the new product . Recently i logged the complaint on 15th may 2024 but today it's 26th may no update nothing as it is so hot without fridge it is so difficult to manage.

I request you to take some strict action & get replace my fridge with new or reimburse my money.

Thankyou

Orderid-[protected] -23rd April 2024 still open
Orderid-[protected] - 17th May 2024 - closed without action or confirmation

I had raised request for repair of my eurekha - Eden purifier water (bought in Dec 2023) which has not been working since April 23rd. After initial visit I was told that a part needs to be replaced and said take a week.

Since there were no response, I followed up with Manager Dhanush...

Complaint No. - [protected].
We had purchased a voltas 5 star inverter AC in 2023 and along with 5 year extended warranty from Resq. We shifted our residence from Delhi to Himchal in September 2023 and requested on ResQ to send a technician for uninstallation.
He never visited and we had to do it locally. When we had to raise the request in Mar, 2024 for reinstallation in Himachal, we saw that Sep, 2023 request is still pending...

Ac Purchased: 16th April
Installation 18th April
after 2 days o[censored]sage, it stopped working and the technician is not responding.
after 1000's of call to customer care and all the possible contacts I had, only answer i am hearing is 7 days from now. and Its been a month now and there is not even a single update on the resolution.

We are really frustrated and stressed out of this behavior as this is our first...

I ordered one plus nord CE 3 at 18, 999 on 8th of may 2024 from reliance digital online shopping platform but I was worried about reviews so i cancelled it on same day (8th of may 2024) and its been 24 hours still no refund it is such a shame on them because amazon refund immediately in an click but this is the worst scenario I've got to deal in which your money is blocked for so long that it makes you feel broke and hopeless. So I would...

Contract no: [protected]. Date of contract: 27 Dec 2021. Got maintenance for 5 years to replace filters every year and free maintenance every 6 months. Have to keep sending emails to get filters changed. First year there was no maintenance at all and had to go through a lot of hassle to get the filters changed. Again this year I am getting a run around with Reliance and Havells. Free maintenance every 6 months is a big lie. Secondly, taking money for maintenance for 5 years is nothing but a scam. I request customers to not buy any service maintenance from Reliance. Havells keep saying that they don't deal with the issue as the amount was not paid to them. Very poor service.

Raise a cancel request for AC purchased date 26/04/24
Still not delivered.
Store guys confirmed will not be delivered within few days.
Hence need to have refund...

Recently I had a visit in their Reliance seawoods - Grand central Mall store and took a M2 Pro, where within one day of puchase has severe issues like battery were not getting charged ( despite plugged in for 9 hours ), screen getting freezed and non responsive. I want to return this product as it is clearly mentioned that u days return policy, yet the store is not doing and coming with funny resolution like format the laptop, why would anybody...

Dear Sir/ Madam,
I ordered a product from Reliance Digital website on 05-Apr-2024 named "Samsung Galaxy Watch 5 Pro" amounting INR 25, 749 (Rs. 33, 749 - Rs. 8, 000 instant discount for EMI) under Debit card EMI scheme but due to delay in delivery and no updated regarding order from Reliance Digital I cancelled the order on 09-Apr-2024 which was within their timeline and intimated bank on 10-Apr-2024 to cancel the EMI. Later when...

I bought refrigerator worth 54k and not delivered after many days. Store guys not picking call and when in called support, they said there is no purchase order on my name. Do I need to visit store again after paying money and request them for delivery ? After payment done, I need to beg ?
THIS IS RELIANCE AND THEIR TEAM FOR YOU!

Update : It seems they are not even reading review and just posting copy paste reply. I clearly...

I have purchased an AC from Reliance Digital on 19th of April. I am still waiting for installation.

Being its Reliance, I took the risk of buying assuming better service but they are sick people sitting at the service centre...

AC was purchased from Reliance Digital showroom in Infinity Mall, Malad West, Mumbai on 20th April 2024 and got it delivered next day on 21st April 2024. It's been 4 days of delivery and still have no updates on the installation of AC (which they promise to install within 24 hours of delivery). On their ResQ app status reads as Allocation of technician is pending from 21st April and does not change in the past 4 days.

I am...

Have ordered an air cooler from the Reliance digital site on 17/04/2024(Order No:
RDF[protected], and will ordering it was given delivered by tomorrow ie on 18/04/2024. They have given delivery to another company called Shisy. Delivery guy came to deliver the product on 18/04/2024 to hoe and they he was telling that he has forgot to pick the product from the warehouse. And was telling will do the delivery tomorrow.
Next day I...