Reliance Digital
Reliance Industries Ltd.
Customer satisfaction rating: 56%
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3818
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Reliance Digital Customer Care

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Address
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao
Mumbai
Mumbai City District
Maharashtra
India - 400002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
50
down
20

Additional info

Hyderabad, Andhra Pradesh

Block G, Jeedimatta Village, Quthbullapur Mandal, Hyderabad 500014, Andhra Pradesh

+91 40 2723 5233

+91 40 2723 5244

+91 40 2723 5255



Delhi

Ramada Mall, Plot No. 3, Sector 10, Dwaraka City Center, Delhi 110075

+91 11 6478 1344

+91 11 6478 1345



Gurgaon, Haryana

Raheja Mall, UG-21A To 27B & Ff-21 To 127, Sec-47, Sohna Road, Gurgaon 122018, Haryana

+91 12 4423 1902

+91 12 4423 1903



Faridabad

Plot No. 2, Sector 20 A, Neelam Arjonda Chowk, Faridabad 121001, Haryana

+91 12 9654 6719



Bhopal, Madhyapradesh

DB City Mall, 2nd Floor, Shop No S36/37, Arera Hill, Sanjay Nagar, Jail Road, Bhopal 462011, Madhya Pradesh

+91 75 5664 4263

+91 75 5664 4664

+91 75 5664 4264



Noida

Plot No. A 2, 3rd Floor, Great India Place, Sector 38 A, Adjacent To Amusement Park, Noida 201301, Uttar Pradesh

+91 12 0412 1753



Ghaziabad, Uttar Pradesh

Shop No. 1, 2, 3 / 4, Level 3, 1st Floor, Shipra Mall, Plot 9, Vaibhav Khand, Indirapuram, Ghaziabad 201012, Uttar Pradesh

+91 12 0648 9316

+91 12 0648 9320

+91 12 0648 9324



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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56%
Complaints
3818
Pending
0
Resolved
2081
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 09:00 pm
Tue 09:00 am - 09:00 pm
Wed 09:00 am - 09:00 pm
Thu 09:00 am - 09:00 pm
Fri 09:00 am - 09:00 pm
Sat 09:00 am - 09:00 pm
Sun 09:00 am - 09:00 pm

Reliance Digital Complaints & Reviews

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Pl. see Complaint ID No. RES 727714 RES 3022843ID
Oct 23, 2021

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    HELP
    DATE- JULY 2021
    NUMBER-[protected]
    DESCRIPTION-
    I was expecting the best experience from your...
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    Sir,
    I have purchased my laptop at Reliance Digital in Nellore on 07/05/21.my laptop screen got broken near hinge,...
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    I have purchaged a LG 43 UHD SMART LED TV 43NANO79 on 18.10.2021 and told me that technician will visit my home and give proper demonstration and instalation free of cost. Accordingly one person came to my house on 19.10.2021 and within 5 minutes, he completed his demo and got my signature in a unfilled format. But when I am not able to run the TV and after contating the the demo person via mobile phone, he assured me to solve the problem, but practically not responded and ultimately I am not able to run the newly purchage TV
    Oct 20, 2021

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      On 1st June 2021 I ordered an Apple 20W USB-C 20 Watts Fast Charging Power Adapter through UPI payment from Reliance Digital,...
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      I purchased a Sony led tv 32 inch from Reliance digital store in Sodepur kolkata north 24 parganas west Bengal on 06.10.2021. I fully paid all billing amount instantly.
      they promise me home delivery would be free and would be on next day .
      but still dated I not yet got my product .
      Oct 17, 2021

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        I purchase a tv on 06.10.2021 from Reliance digital Sodepur kolkata north 24 parganas West Bengal. I paid fully amount instantly.
        but still dated not yet received it .
        please kindly tell me whether I get it or not.
        if not please kindly tell me.
        Oct 17, 2021

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          Reliance digital, ++O835O.O98358++ CONTACT SERVICE CENTER TEAM NONot delivered in time 4days not responding call also store call not a executive, very bad experience and worst service i want...
          Oct 16, 2021

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            Not delivered in time 4days not responding call also store call not a executive, very bad experience and worst service i want...
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            Order No RDF20165865 dt. 15.10.2021
            Money deducted from ICICI Bank Account
            Ordering Party : 83D Network Pvt...
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            Deal Id: -RCPL[protected]D-7453 Sir, I applied for a loan to Reliance Capital. Relinace Capital paid me Rs. 28, 151 but did...
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            Reliance Digital made a policy where pre booking of the I phone 13 pre registration begin with the pre booking of Iphone 13....
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            I raised a claim request on 3rd Oct about my phone and when I called customer care, they informed me that my claim was declined...
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            Cancelled the order and didn t get any refund even after 10 days
            I wish to raise a complaint against reliance digital...
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            Hi Team,

            I have purchased iphone and charger at a time and asked for the same query with the order id for...
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            [Resolved]

            I had placed an order on Reliance Digital for a pair of boat TWS airdrops, but upon payment, the money has been deducted but the status is shown as "payment unsuccessful"
            Oct 11, 2021
            Complaint marked as Resolved 
            I think it was a software glitch at their end. The payment has been confirmed and a phone message emphasizing the same has been received.Thank you for your help anyways.
            Oct 11, 2021

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            Reliance Digital customer support has been notified about the posted complaint.
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              On October 5th 2021 I went to Reliance Digital offline store at Shivam Road, Vidya Nagar, Hyderabad for purchasing IFB washing machine, after entered into store they changed my mind set to take LG washing matching and I, paid total money with extended warranty. At the time of purchase the sales executive committed to deliver the product on 6th October 2021 and installation on 7th October 2021. I called to Reliance store on 6th October around 8pm, they said we defiantly deliver the product on 7th October 2021. Even that day also not received the product. Again i called to store, they said same, it will deliver tomorrow (8th October 2021). On 8th October i called to store, now they said your ordered product is out of stock. After some more telephonic conversation again they said it will deliver on 9th October 2021. But till now (9th October 2021) not received the product. Now they are convening to select other product.
              Oct 09, 2021

              Complaint Status

              Reliance Digital customer support has been notified about the posted complaint.
              What is the progress on this...?
              chrsreddy's [Complaint's author] reply, Oct 12, 2021
              What is the progress on this today 7th day (12th October 2021).
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                I ordered IPhone 12 mini on 08th October 2021. As its urgent will request your team to initiate my refund of Rs. 41, 999/- as soon as possible as its urgent for me to received this amount.
                Oct 09, 2021

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                Reliance Digital customer support has been notified about the posted complaint.
                my order number : RDF19781560
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                  I placed my order on 5th October, However I don't know why but the order was cancelled automatically on 7th October. I urgently...
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                  I have purchased relive reconnect AC 1ton and it is not working as expected.
                  Ac starts but after that nothing is changed.
                  Oct 07, 2021

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                  Reliance Digital customer support has been notified about the posted complaint.
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