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Updated: Jan 9, 2025
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Reliance Digital reviews & complaints(4677)

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V
vgor48
from Modasa, Gujarat
Jan 9, 2025
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Washing machine not delivered yet

Address: Himmatnagar

A complaint regarding the non-delivery of the washing machine I purchased from your Reliance Digital store in Himmatnagar on 31st December 2024.

Despite the assurance provided at the time of purchase that the washing machine would be delivered within 7 days, I have yet to receive the product, and I have not received any communication regarding the delay. I have made several attempts to reach your customer service team, but...
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hariba123
from Mumbai, Maharashtra
Aug 28, 2024
Sep 16, 2024
This thread was updated on Sep 16, 2024
Resolved
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Whirlphool Refrigerator

Address: mumbai

We had purchased WHIRLPOOL FF 500L IFINVCNPLTN Refrigerator from Reliance Digital – on 14th October 2022.

Within 6 months of purchase, the machine stopped working. After much follow up it was repaired. till now 4 times, we have faced same issue. Now we have lodged complaint to Reliance digital on 1st August, 2024, till date the machine is not repaired or they are able to find out the exact issue. Nor the technician has come...
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A
AnulikaMishra1
from Delhi, Delhi
Aug 24, 2024
Mar 3, 2025
This thread was updated on Mar 3, 2025
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bosch 7kg fully aut tl woe702w0in wht.

Address: Reliance Retail Limited Reliance Digital Reach Aria Mall Gurgaon, Anchor No FF 07, FF Airia Mal, Sohna Road Gurgaon, Haryana 122103Store contact no:08

I raised this complaint online and have contacted you on call but you stated that no complaints are taken online and I have to give you a handwritten complaint. Sir, I am Anulika Mishra, a buyer of a Reliance store and I bought a Bosch washing Machine in 2021 with a 5years warranty. Last year I started facing a small issue and it stopped working last month. I raised a complaint to Store Manager Shivay and the complaint numbers are:
1....
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P
prakashgupta
from Kolkata, West Bengal
Aug 17, 2024
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resq care plan

Address: Flat C1, 2n Floor, 126 Mahatma Gandhi Road, Near Thakurpukur Cancer Hospital, Kolkata 700104, West Bengal

I have purchased an AMC RESQ CARE PLAN, for product AQUAGUARD WP ROYALE RO UV SS ZPP 5L GREY - Product no [protected] on 06/11/2020, which is valid from 13/12/2021 to 12/12/2025, under serial no [protected].

For the last 6 months i having issues with my Aquagaurd, and i have been filling numerous complains regarding the same. During the end of last year, first of all the technician was called and he changed the filter after...
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V
vinuparte
from Dombivli, Maharashtra
Aug 15, 2024
Aug 15, 2024
This thread was updated on Aug 15, 2024
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Whirlpool 8.5Kg FATL 360 BW Pro Inv Grap

Address: Tower 8 runwal garden Manpada Dombiwali east

मी, श्री.विनायक किसन परते, मी दिनांक 14.08.2022 रोजी रिलायंन्स डीजीटल, डोबीवली पुर्व येथुन वरफुल कंपनीची वॉशिंग मशिन विकत घेतली होती सोबत मला सदर बाबत एक्स्टेडेंड वारंटी सुद्धा...
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Aradhya Agarwal
Aug 6, 2024
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Disappointed customer service

Address: varanasi

Reliance Digital store is Sigra, Varanasi (U.P) - 221010

The staff in the store is highly untrained and lack product knowledge as I had personally gone to purchase appliances for my house but the staff attitude clearly showed disrespect and unwillingness to sell goods

I am really disappointed considering a brand like Reliance Digital keeping such staff with no check on them...
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S
Shell Research Limited
Aug 1, 2024
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Refund not initiated haier refrigerator

Address: Savoy A 102, Sector 66B, Mohali, Punjab

Hi,
I hope this email finds you well!
I purchased a Haier 425litre refrigerator from Reliance digital online on 14 July 2024. Order No: RDF64311148. The product was delivered on 16th July and when it was installed by Reliance digital engineer it was found to eb faulty. A return and refund was initiated and the product was picked up from my residence (Savoye A 102, Ambika La Parisian, Mohali, Sector 66B Punjab) on 21 July 2024....
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A
amitav banerji
Jul 11, 2024
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VERY poor Service 3rd world Country or 10 th world Country

Address: Reliance Digital Sector 21 Dwarka Pacific mall

I went to the Reliance Digital store in Dwarka Sector 21 in pacific Mall on 8 July. I wanted to buy 4 ACs, 1 55 inch LG O LED 1 653 Litres Side by side Fridge 1 LG Dish washer 1 RO 3 25 litres Geysers AO smith . I also wanted 4 year Extended warranty plus installation. I met the store Deputy Manager Mr Ram Jadav. I had spoken to him several times before, . I had spoken to Mr Singh the store Manager several times before.
I booked a...
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S
sunnysatna
from Satna, Madhya Pradesh
Jul 3, 2024
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ac purchase issues and fraud happen with me. (tax inv n0-686913924502245, paymentrefno - 698913900010904204)

Address: jawahar nagar

Despite reaching out to reliance digital team regarding a refund, my concern has yet to be resolved. I also have noticed fraudulent activity taking place at your store, as evidenced by the discrepancy on my bill. I made a payment in cash, yet it incorrectly states that I paid by card. It has come to my attention that this practice is being used to provide customers with discounts on their cards while taking the full payment in cash. (Tax...
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J
Jithendra29
Jun 25, 2024
Resolved
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installation delay and poor service for new jio airfiber connection

Previously had a Jio Fiber connection at my old address, but after moving to a new location 6 km away, I found that Jio Fiber is not available. I requested a new Jio Airfiber connection (Order No: NO000112OVHQ) on June 11, 2024. However, there has been no update on the installation status. Additionally, I requested the cancellation of my Fiber connection and asked for the amount to be adjusted as a voucher for the new connection.
br...
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G
Girison9394
Jun 11, 2024
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disappointment with recent purchase and request for compensation

Address: No 1, Ground & 1st Floor, Tambaram - Mudichur - Sriperumbudur Rd, Bharathi Nagar, Tambaram, Chennai, Old Perungalathur, Tamil Nadu 600063

I recently purchased an LG C4 from Reliance Digital, Mudichur, Chennai. During the purchase, I was promised the best price by the sales executive, but the price turned out to be the same as Croma's. Despite this, I chose Reliance Digital due to our history of regular purchases.

I was assured that the product would be delivered within 48 hours. However, this did not happen, and I was not informed of any delays. I waited the...
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S
seenu.harsh
from Hyderabad, Telangana
Jun 1, 2024
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Received damaged cooler and was not replaced

Hi I have ordered Symphony air cooler order no RDF62076984. The delivery date is mentioned as 1 day in Reliance Digital online portal However I received the cooler after 10 days after following up with the support tram repeatedly.
The received cooler is in damaged state side cover is broken. I have called customer care multiple times and following up repeatedly for 15 days for replacement. No one cares about that.
It's...
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A
Ataullah Syed
from Coimbatore, Tamil Nadu
May 28, 2024
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Reliance digital store employee arrogantly behaved

Sir, I am from Kadapa town, Andhra Pradesh. Today morning I went to Jio
digital, which is located at 7 roads circle, 7 roads mosque complex, for converting my postpaid number to prepaid number. The employee asked me for Aadhar physical copy. I requested him the aadhar copy is downloaded from 'myaadhar' app and can be used for scanning purpose from my phone. For this the employee has arrogantly spoken on my face hurting my ego. He...
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P
prateekdalltimegreat
May 27, 2024
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Address: prayagraj

Bought a brand new voltas 1 ton inverter ac on 8th may 2024 and got installed on 16th may 2024 and it stopped cooling on
date of incident -25th may 2024
description- booked a technician appointment on the same day on resQ app
and a technician visited on 27th may 2024 and said that installation was not done properly so the gas was leaking and he said that I would have to pay 2000₹ for the gas refill !!!
this is absurd why should the customer pay for their mistake
+3 photos
Reliance Digital customer support has been notified about the posted complaint.
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    Y
    Yug_1996
    May 26, 2024
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    Address: High court gwalior
    Website: Reliance digital store

    I an yugal agrawal from Gwalior. My contact no is [protected] i have purchased Whirpool fridge 500L of Rs 60000.00 3 yrs back from reliance. In 1 yr only i have faced 3/4 times issues then only i took extended warranty of 5 yrs. Now in every 2-3 months issues arises sometimes sensor doesn't work, cooling issues etc.. As it is manufacturing defect which reliance digital is not accepting as not replacing it with the new product . Recently i logged the complaint on 15th may 2024 but today it's 26th may no update nothing as it is so hot without fridge it is so difficult to manage.

    I request you to take some strict action & get replace my fridge with new or reimburse my money.

    Thankyou
    Reliance Digital customer support has been notified about the posted complaint.
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      R
      riyazyakub
      from Bengaluru, Karnataka
      May 20, 2024
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      Reliance ReSQ - No repair of my in-warranty Water purifier inspite multiple followup

      Address: B1 1001, Ramky 1 North, Off Doddabalapur Main Road, Yelahanka, 560064

      Orderid-[protected] -23rd April 2024 still open
      Orderid-[protected] - 17th May 2024 - closed without action or confirmation

      I had raised request for repair of my eurekha - Eden purifier water (bought in Dec 2023) which has not been working since April 23rd. After initial visit I was told that a part needs to be replaced and said take a week.

      Since there were no response, I followed up with Manager Dhanush...
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      S
      sumo394
      May 19, 2024
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      Pathetic extended warranty service for Window AC

      Complaint No. - [protected].
      We had purchased a voltas 5 star inverter AC in 2023 and along with 5 year extended warranty from Resq. We shifted our residence from Delhi to Himchal in September 2023 and requested on ResQ to send a technician for uninstallation.
      He never visited and we had to do it locally. When we had to raise the request in Mar, 2024 for reinstallation in Himachal, we saw that Sep, 2023 request is still pending...
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      S
      Sruthi Pujari
      May 16, 2024
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      Worst AC service and pathetic customer care response

      Address: Mumbai

      Ac Purchased: 16th April
      Installation 18th April
      after 2 days o[censored]sage, it stopped working and the technician is not responding.
      after 1000's of call to customer care and all the possible contacts I had, only answer i am hearing is 7 days from now. and Its been a month now and there is not even a single update on the resolution.

      We are really frustrated and stressed out of this behavior as this is our first...
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      H
      Harmol singh
      from Gurdaspur, Punjab
      May 8, 2024
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      My refund is not received

      I ordered one plus nord CE 3 at 18, 999 on 8th of may 2024 from reliance digital online shopping platform but I was worried about reviews so i cancelled it on same day (8th of may 2024) and its been 24 hours still no refund it is such a shame on them because amazon refund immediately in an click but this is the worst scenario I've got to deal in which your money is blocked for so long that it makes you feel broke and hopeless. So I would...
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      P
      priyake
      from Hyderabad, Telangana
      May 7, 2024
      May 9, 2024
      This thread was updated on May 9, 2024
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      Contract no: [protected]. Date of contract: 27 Dec 2021. Got maintenance for 5 years to replace filters every year and free maintenance every 6 months. Have to keep sending emails to get filters changed. First year there was no maintenance at all and had to go through a lot of hassle to get the filters changed. Again this year I am getting a run around with Reliance and Havells. Free maintenance every 6 months is a big lie. Secondly, taking money for maintenance for 5 years is nothing but a scam. I request customers to not buy any service maintenance from Reliance. Havells keep saying that they don't deal with the issue as the amount was not paid to them. Very poor service.
      Reliance Digital customer support has been notified about the posted complaint.
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      I request customers not to purchase the maintenance service that Reliance provide as it is completely a scam. I paid for 5 years for them to provide service every 6 months and to change filters every year. Purchased this in 2020. No service provided for year 2021 and 2022 and their app shows service provided. Have been chasing them with emails to get filters changed. Waste of time and money. This is nothing but a scam. Please don't pay for any service.
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