Reliance Digital Customer Care
Reliance Industries Ltd.
Customer satisfaction rating: 55%
Submit a Complaint
2450
COMPLAINTS

Reliance Digital Customer Care

Reliance Industries Ltd.

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Address
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao
Mumbai
Mumbai City District
Maharashtra
India - 400002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1119
down
368

Phone:
Phone:
up
714
down
344

Additional info
Hyderabad, Andhra Pradesh
Block G, Jeedimatta Village, Quthbullapur Mandal, Hyderabad 500014, Andhra Pradesh
+91 40 2723 5233
+91 40 2723 5244
+91 40 2723 5255

Delhi
Ramada Mall, Plot No. 3, Sector 10, Dwaraka City Center, Delhi 110075
+91 11 6478 1344
+91 11 6478 1345

Gurgaon, Haryana
Raheja Mall, UG-21A To 27B & Ff-21 To 127, Sec-47, Sohna Road, Gurgaon 122018, Haryana
+91 12 4423 1902
+91 12 4423 1903

Faridabad
Plot No. 2, Sector 20 A, Neelam Arjonda Chowk, Faridabad 121001, Haryana
+91 12 9654 6719

Bhopal, Madhyapradesh
DB City Mall, 2nd Floor, Shop No S36/37, Arera Hill, Sanjay Nagar, Jail Road, Bhopal 462011, Madhya Pradesh
+91 75 5664 4263
+91 75 5664 4664
+91 75 5664 4264

Noida
Plot No. A 2, 3rd Floor, Great India Place, Sector 38 A, Adjacent To Amusement Park, Noida 201301, Uttar Pradesh
+91 12 0412 1753

Ghaziabad, Uttar Pradesh
Shop No. 1, 2, 3 / 4, Level 3, 1st Floor, Shipra Mall, Plot 9, Vaibhav Khand, Indirapuram, Ghaziabad 201012, Uttar Pradesh
+91 12 0648 9316
+91 12 0648 9320
+91 12 0648 9324

View More Information...

Customer satisfaction rating
55%
Complaints
2450
Pending
388
Resolved
1236
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:30 am - 07:30 pm
Tue09:30 am - 07:30 pm
Wed09:30 am - 07:30 pm
Thu09:30 am - 07:30 pm
Fri09:30 am - 07:30 pm
Sat09:30 am - 07:30 pm
Sun09:30 am - 07:30 pm

Reliance Digital Complaints & Reviews

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Reliance Digital — tv channels on d2h set up box

 Naresh_2386 on Apr 20, 2019
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Independent Tv — channels not available

1 Review
Hyderabad, Hyderabad District, Telangana, India
Azizredhills on Apr 19, 2019
Submit a Complaint
Independent TV launched freedom pack for Rs 2250 for a...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Digital — not receiving signal.error 400 shows in all channels

 [email protected] Singh Kushwah on Apr 20, 2019
Sir company does not stand on there commitment.failed to provide all such channel's what they commited me .i have purchased 1 year subscription pack, but they cheated on there words.today the condition is that iam not receiving any channel signals.always shows Error 400.also not attending my problems.what to do sir please provide me necessary acton against such type of fraud company.thanx....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Digital — lg dual inverter split ac not working properly and store not responding for complaint

 Yalaka Vijaya Bhaskar on Apr 20, 2019
The LG Dual inverter Split AC we brought on 09.03.2019 and till to date, it has some leakage problems. The technicians came once and checked and found that gas leakage and filled up gas.

further, from 6.04.2019 the AC is not working and made several requests on that store but till to date the problem is not resolved even I am calling daily to their representatives.

Store Number:
[protected]
[protected]...
Complaint comments  Read comments Complaint category Appliances

Reliance Digital — hitachi 1.5 split ac

 Ppkolay on Apr 19, 2019
Dear team,

Since last 2 weeks i am repeatedly giving you calls for servicing and parts repair as the wings are not moving. Last time your cs transferred the call to your sales team, the guy said it is delayed for the parts which was already dispatched from mumbai and will be done by wednesday or thursday of this week. Today is friday, not yet done. Today when i again gave a call to your cs, she is informing that the part is not available. That means you guys r misguiding. Such a poor service, if you can't provide proper services then why do guys do brainwash on extended warranty....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — electra glow not working from the time of purchase

 Sundar Anand on Apr 18, 2019
Bought reliance electra glow speaker from phoenix market city chennai - reliance digital in may 2018. After 4 days of purchase the product stopped working.
Raised a service in reliance resq and got a part replaced and it started working again.

Again within a week it stopped working and will not work most of the days. Now it's almost an year and i feel cheated. I had already raised request for replacement or refund. Till now none from the service center called and attended the issue.

Instead of selling these faulty products reliance can close their in house...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — product not delivered

 Mahendra khadav on Apr 18, 2019
Buy a refrigerator samsung 212 ltr from reliance digital bhiwadi rajasthan on date 12/04/2019 staff commitment of delivered on date 14/04/2019 but today till now not delivered. And not satisfactory answer given by staff. I am daily calling but not given satisfied answers talking today deliver today deliver. Very bed experience with reliance digital....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — symphony air cooler not working

 Vijay Shivade on Apr 18, 2019
We purchased symphony air cooler from reliance digital kharghar in 14 april 2019. Now our cooler is not working. While purchasing we were told about prompt service if taken resq plan.. Now since last 03 days we are repeatedly asking for help but no one is turning up. We have number of mails, phones which was conveniently ignored. Our complaint number is reliance digital is[protected]. Our resq care plan
First complaint was lodge in 15th april 2019.

I want to take some action. Please guide me....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — tcl tv dth communication fault

 sarathchandrasobhirala on Apr 18, 2019
Sir,
I Purchased TCL LED TV from Reliance Digital, Ongole, Andhra Pradesh on 15/01/19. Register a complaint against TV is not able to communicate for DTH connection.Engineer reached upon complaint log through phone in few days and made a repair for short time display.As he left, problem re-iterated. Informed it to Reliance digital technical resolved a 1st attempt over phone .But he claimed to log a complaint again.Informed the same to Reliance digital to rectify at the earliest and no technician reached to resolve or replace it with new TV.
Recently i informed the same to Reliance...
Complaint comments  Read comments Complaint category TVs

Reliance Digital — regarding resq service

 dipti vyas mahajan on Apr 18, 2019
We purchased sharp tv from reliance digital panvel in october 2018. Now our tv is not working. While purchasing we were told about prompt service if taken resq plan. We spared extra amount for same plan. Now since last 10 days we are repeatedly asking for help but no one is turning up. We have number of mails, phones which was conveniently ignored. Our complaint number is reliance digital is[protected]. Our resq care plan number is 511150.
First complaint was lodge in 8th april 2019.

I want to take some action. Please guide me....
Complaint comments  Read comments Complaint category TVs

Reliance Digital — beware of reliance digital before purchasing air conditioner

 sachingoyal on Apr 18, 2019
Hi,

I have recently purchased an ac (Model-voltas 123v lzk, cin no: u01100mh1999plc120563, mob: [protected]) from reliance digital store, sarjapura road, bangalore. The overall experience post-purchase was pathetic and unprofessional. Here is the whole experience

I purchased the product on 13th apr, and the delivery happened on 14th. The installation should happen within 48 hrs after delivery, but the customer care from the store confirmed me that installation will happen on 15th only. They double assured me; hence i took leave from office.

- the installation...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — ac is not cooling

 mamita mallik on Apr 18, 2019
I purchased a panasonic 1 ton ac on june 2018 from reliance digital, kolkata. Since its installation, i am facing non-cooling issue. Almost every month the ac stop working, i book a service call, engineers do come, refill the gas go away. But within a month's time same issue occur. This non-cooling problem has been occurring since last 1 year. Reliance is not providing any permanent solution to my problem neither they are replacing the ac.

My money is wasted & i cant use the product....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — ref no. 8025382204 samsung inverter ac, complaint dated 28th march 2019

 viranju on Apr 17, 2019
I bought samsung inverter ac from reliance digital shahdara delhi. Stopped working and complain registered on 28th march 2019. No one can claim as poor service as reliance digital. Poor knowledgeable technician, worst customer care service and what to say about delhi ncr service center.. It's pathetic. Till date nothing have been done. I have sent 7 mail on a row but, no one bother to reply. Now preparing to go consumer forum. My suggestion not to buy from reliance stores...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — reconnect tv problem - 700422358 complaint no

 sdivyajayapriya on Apr 17, 2019
Dear Sir,

we have bought Reliance reconnect TV in Reliance Digital Kolathur branch on 2016 with Additional two years warranty, unfortunately our TV got problem on 30th match 2019 and we have checked with Reconnect Customer care this TV Under Waranrty upto 2020. i have raise a case with Customer on 1st of April 2019 but there is no proper response from Reliance Digital Kolathu, Service Center, Reconnect Customer care support & Nodal Escalation

I request you to do the needful as soon as possible

For your reference i have attached Mail Communication from...
Complaint comments  Read comments Complaint category TVs

Reliance Digital — ac delivery and installation issues

 Swajita on Apr 16, 2019
Hi,

We have ordered ac, wahing machine and tv and we were promised to deliver the products in 24 hrs and installation in next 24hrs. We did not receive our products even after crossing 5 days time and we have been told that there is no stock for ac. What a stupid service from reliance never expected this from a trusted merchandise. They are not even willing to refund my money and we are struggling (Impacting health conditions) as a family...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Reliance Digital — reconnect 1 ton window ac repair

 rbhagat on Apr 16, 2019
This is with respect to my complain regarding service/repair of my Rconnect window AC dated 30.03.2019, after so many follow ups/complain escalations person came to visit at my place on dated 04.04.2019 …. and told that this is a leakage problem and he will not attend this(When I already mentioned in my complain that there is no cooling in my AC unit). Then again I raised another complain on same date and after that complain also I have to follow up so hard to get a visit done at my place and finally on dated 06.04.2019 a person came at 9.00 Pm and half heartily checked the AC and told this unit...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — purchase of new led tv 32 lg 80 cm (32 inches) hd ready smart led tv 32lj573d (silver)

 Green007 on Apr 16, 2019
Dear sir /madam,


I have purchased lg led tv from reliance digital from kilkatalai chennai. Inspite of their pricing deal price: ₹22, 090 in their website. Also the market mrp was 26000 and sales rep was shooting the price as 33000 and straight 10000 offer. But the actual price of inspite me informing them the price high the manager didnot even bother to offer lesser price billed me for 23289.11. I was also forced to buy exteded warranty. I appreciate you to take action and address my issue and get the difference value credited back to me....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — ac repair is pending

 saini4096 on Apr 15, 2019
AC repair is pending.also your complaint no. [protected] remains busy all time. The register mobile no. [protected] is not found ok while dialling from JIo no.[protected]. the issue with your customer care no. be resolved at the earliest so that complaint is registered on this number timely.
Kindly also resolved the pending AC complaint already made. My registered e-mail is [email protected] Reconnect AC was purchased in 16/04/2017....
Complaint comments  Read comments Complaint category Products & Services

Reliance Digital — ac installation not done after 8 days

 Siddharth Dehl on Apr 15, 2019
Hi,

I bought a daikin inverter ac from reliance digital in ambience mall. The installation was suppose to be next day and free. Surprisingly, the ac was delivered 4 days after the purchase and the installation is still pending after 8 days. Thy are calling everyday to confirm if the ac is delivered, followed by a delivery confirmation with the dates changed. On calling the showroom, i am promised that the installation guys are on the way. This is the message been given to me for 4 says straight.

Feel very cheated by them. No internal organisation and coordination....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Reliance Digital — ac installation done without checking gas

 ambrishtewari on Apr 15, 2019
Team,.
I have purchased a/c from reliance digital in the month of may 18, after 3 defective installation they installed 4 th a/c, even in this a/c gas was not there. Installation people told that they will refill gas once wheather is good. After that nobody turned up.

I have raised number of complaints to customer care but nothing happened
I also contacted lg they are saying since it was installed by reliance people they will fill gas or replace.

Till now i am suffering in this matter.

I have called number of times but nobody is paying...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Reliance Digital — ac complaint not accepted due to mistake by customer service guys

 Gautham_Rao on Apr 15, 2019
I have purchases a samsung a/c on april 4, 2018, and on march 25 it has some issue. As i was not able to find the original copy of my bill, i called service center and requested them for a copy of bill on march 28, i have asked them that i am having an issue with my a/c and as they have details of bill can i raise a complaint. But she asked me to wait until they provide me the copy of the bill.

I called them continuously almost daily but everyone asked me to wait for the bill, and on april 4 a customer service guy said that a bill is not necessary for a complaint and when i asked...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

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