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Reliance Digital Complaints & Reviews

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Last updated Mar 25, 2023
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Reliance Digital reviews & complaints(4519)

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I am residing at B.K. Guda, Hyderabad JIo and Relians has put a pole for their cable in front of my house without my permission. This causes disruption for my house modification. I request you to kindly arrange to register my complaint with JIO and arrange remove the same immediately.
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    Even after placing 2 to 3 complaint yesterday we have not got any response so far for any of our complaints. The brand owners are least bothered about costumers inconvenience or customers pain. Because they know they are brand now. I am approaching consumer greivance with all my proofs and evidences. I hoped that Reliance being so big itself will resolve the things on their end itself, but understood that they are least bothered about the whole thing. No probs. Thanks Mr. Ambani.
    Reliance Digital customer support has been notified about the posted complaint.
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      After waiting for nearly 5 hours and finalizing to buy LG TV worth 50k, we came out of store buying nothing. The reason because of non co operation and misbehavior of store manger Mr. Chetanya Naren at Reliance Digital store in Shimpoli, Borivali. We were forced to swipe the card and do the full payment without getting any bill against it, because of the goofed ups there sales guy had done. We completely denied doing the same, due to which the store manger even threaten us to call police. It was extremely disturbing, frightening and painful. My complaint is more towards Mr. Ambani who thinks he has made his brand and is least bothered about consumers incovenience now.
      Reliance Digital customer support has been notified about the posted complaint.
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        Yesterday i.e.22nd Mar'23 me and my husband went to purchase TV from Reliance Digital Shimpoli Branch which is in Borivali at 7 p.m.. After finalizing the deal of the selected TV which was costing some around 50000 and waiting for nearly 1 hour just to get the approval for the discounts which we offered, we left the store at 12 a.m. nearly after 4 hours buying nothing. This happened due to the negligence of the sales guys who without completing the deal ran away to entertain the other clients. The most disturbing part was the store manager Mr. Chetanya Naren, who neither tried to sort out our complain neither find out some way to resolve the issue. Instead he threatened us and was just reluctant to support us and close the deal. It was so so disturbing. After fighting and arguing for 5 hours we land up getting nothing. Mr. Ambani this your responsibility to ensure that the costumers who has made you should not be forced to break you. I am going forward to launch the same complain with consumer grievance with all the evidences I have against Reliance Digital.
        Reliance Digital customer support has been notified about the posted complaint.
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          To whomever it may concern

          I have ordered a 1.5 ton lg inverter ac on 21.02.2023 with tax invoice #t[protected] in the name of Ravi pal co punjab and sind bank; purchased from reliance digital alpha mall amritsar -143001.original delivery date was[protected] but its been more than one month i have still not receive my order.
          I have called around 100 times during this period inquire about my product but received not...
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          Address:Sahakaranagara, Bengaluru, Karnataka

          I have purchased DELL laptop in Reliance digital on 31.12.2022 and after 2.5months o[censored]sage laptop screen is flickering and getting blank. Service request raised with Dell customer care and reliance digital customer rescue department. Now one month is over & Dell people are not able to resolve the issue and not providing replace as well. Reliance Digital they are saying not responsible for this delay and replacement. Please resolve this issue with replacement with new laptop with compensation for the service delay or Money refund with composition
          Reliance Digital customer support has been notified about the posted complaint.
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            I have paid amount of 654 via Upi to reliance digital store which got deducted from my account but store say they didn't receive they wrote me that I will get refund in 7 day but its been more than 7 day I haven't received refund so transaction detail attached
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              Address:Shop no 7 dindayalnagar dewan shopping centre opposite union bank next to kt ground union bank vasai west

              I have taken extended warranty from reliance digital and they are not giving reparing my printer and not receiveng my call
              +1 photos
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Refund issue - Oneplus mobile

                Website:www.reliancedigital.in

                Hi,
                I had placed an order for Oneplus 11 mobile on 26 Feb 2023 through Reliance Digital (Online). My order number is RDF48594221. The mobile was supposed to be delivered on 28 Feb 2023, but was not delivered. When contacted the customer support, they said due to technical issues they were not able to deliver the order. They updated status as "As requested, we have initiated the return" but the fact was the item was not delivered and...
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                On 2nd february, 2023 i placed an order on netmeds for

                amifru 5/40mg tablets 10’s qty 6 for rs. 67.50,
                starcad beta 25mg tablets 10’s qty 3 for rs. 508.50
                rosukem a capsuls 10’s qty 3 for rs. 277.50
                cherrycof cherry flavour 100ml qty 1 for rs. 118.00
                vital z orange flavoured powder 560gm qty 2 for rs. 500.00
                totaling rs. 1471.50

                after deduction of rs.370.22 from netmed...
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                My reconnect tv stuck on logo not going ahead.. have called customer service they said they will send someone to check on my tv. It's been more than 20 days nobody has turned up.. every time I call they apologize and say we will send someone but again nobody turns up . Bad service provided by reliance..
                They only sell their products but do not give after sale service.
                Reliance Digital customer support has been notified about the posted complaint.
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                  Address:CHANDAN NAGAR HOOGHLY

                  Bill no-c#60454662 dated-21/01/2023 time: 14.48.42 at
                  chandan nagar, hooghly reliance digital store
                  i have purchased havells energia nv mixer grinder with offer that i pay rs.199 more with this bill then i have benefited to achieve a hvl dry iron with this bill.
                  I have accept and purchased the said item but unfortunately the dry iron was not in stock at that time. The local store staff (tech expert id:[protected] said that within a week you have recieve your item and mark a tick dues item in my bill.
                  Several time i visited the store to take the item but neither achieved nor any positive response from your staff.
                  Do the need full solution in this regards
                  with thank
                  md azhar contact no-[protected]
                  Reliance Digital customer support has been notified about the posted complaint.
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                    Address:Plot no 11 Gautam Nagar pothumbu Madurai 18

                    I had purchased Samsung 1.5 ac two same time on 26/03/2022 at madurai reliance digital. One ac is not working several times complaint registered technical team come say something and go not at all happy with service I want exchange new ac is needed
                    Reliance Digital customer support has been notified about the posted complaint.
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                      Address:Jamnagar

                      I purchased Samsung AC in 26th January 2023 from Reliance Digital offline store Jamnagar and it's been month still I didn't get my product delivered. On offline store sale person forced me to change my product and pay extra money for new product.
                      Reliance Digital customer support has been notified about the posted complaint.
                      Is there any one who can help us
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                        I bought and paid the bill for a Samsung ac worth Rs 38990/- on 26th January 2023 and lock my delivery on 4th March.
                        On the day of delivery, I called them for my product.They told the product is not available, then making almost all type of excuses that the product is not good, select some other product.Also, they never called me for this till delivery date.
                        I have to go for other product that is Lg in which I have to pay Rs 8500/- more.

                        First they setup customer for low rate products and at time of delivery they were making useless excuses and then you have to pay more for some other products.
                        I feel cheated and my budget is also disturbed.This type of behaviour affects customer mental stability also.

                        Also for my lg ac, they were forcing me to install from them which cost Rs 10000/- more for installation.
                        Also the staff named Abhay is not well educated or what I don't know but he didn't talk with me well.

                        Reliance Digital, Chandni chowk, Ranchi
                        Reliance Digital customer support has been notified about the posted complaint.
                        My bill includes the installation cost that is Rs 1500/- but at the time of installation, he ask for more than Rs 10000/- excluding Rs 1500/-(installation).
                        So I asked him not to install and refund my installation cost .But this time also I cheated as I cheated when buying the AC

                        Worst experience I ever had for buying from Reliance Digital
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                          Address:Reliance Digital, virar west Opp. Merwans

                          Dear Sir/Madam,

                          I have placed and order from Reliance digital on 07th Feb for Samsung Mobile M13-5G, till date i am suffering as mobile has not been delivered, nor getting proper information from customer care, my money has been stuck due to this

                          All mistake was done by Reliance salesgirl and salesman for placing order from reliance digital and now i am suffering because of their mistake

                          Order Number:RDF48058370, Shipment number - D[protected]

                          Please do the needful and get me product or refund today itself
                          Reliance Digital customer support has been notified about the posted complaint.
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                            Address:Bangalore

                            I had buyed washing machine on 20 sep 2022, for 25k in reliance digital in bannargahtaa branch bangalore, while buying they told cash back offers is there for standard chartered bank card, so i used to buy using standard chartered Bank card...Till upto today I didn't get cash back also. If I asking, by through phone no response, I went and asked also, rude behaving by supervisor and doing blackmail... And main thing is reliance digital showroom and reliance digital online business website, in both there is a difference in price for Same product. Im not comparing with other online website like Amazon or Flipkart or girias, .. reliance digital own online business website only having difference...

                            Please check this and do the need full...

                            Regards
                            Jeyaseelan
                            Reliance Digital customer support has been notified about the posted complaint.
                            Please update the status of above request
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                              Address:Hyderabad hasthinapuram Central

                              I received damaged product and they returned it with another product in one week which is also damaged and now it is almost 15 days and they are not responding anymore we have visited the branch for 4-5 times till now no response and replace
                              Very neglecting service this leads customers unhappy and distrust
                              Reliance Digital customer support has been notified about the posted complaint.
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                                Address:Dombivli

                                Hello,

                                My name is Tanuj Patil.
                                On 7th August I had purchased One Plus Nord 2T phone of price Rs. 28, 999.
                                The offer on that phone was 10% cashback on purchase of One Plus phone in Reliance Digital via Zest Money payment.
                                Loan ID : 3C567B302116

                                The executives had explained that I would receive 10% cashback which is Rs. 2900 after 3 months (starting from August) and the payment will be automatically...
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                                I purchased Hisense LED TV from reliance digital Ecommerce website. The product delivered was defective, but with the consistent follow ups and Emails with the customer support team, I fail to see a resolution. Had the issue escalated as guided in the website, still I didn't have a resolution or an ETA to close this from the customer support Desk and the Head of Customer Support.

                                A Brief timeline
                                - Brought the Hisense...
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