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Reliance Digital Complaints & Reviews

2.5
Last updated Oct 5, 2022
Complaints 4418
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Unresolved
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Reliance Digital reviews & complaints(4418)

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I am complaining about my order. I m ordering my phone 25 sep 2022 but my order not delivered. Day by day I m call to customer care they said wait wai nd wait only so plz respond my order my resgistered mobile no. Is [protected]...
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Dear Sir,

During the sell I order Samsung Galaxy S21 FE, on 24.09.2022 Order No. RDF39790612 and the Tracking ID is AWB: [protected] wich would be delivered on 30.09.2022, Parcel reached at Hub on 28.09.2022. From that day the parcel is Scanned at hub daily but not forwarding Delivery Center for delivery. Further I raised Complaint at Reliance Digital Helpline number, they said it will take 24-72 hrs to resolve complaint, but...
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I had ordered oneplus tv on october 1st but they are postponed delivery dates multiple times but not yet delivered th product....
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I had purchase air conditioner on 23th mar22 . As mention in term and condition that I’ll receive Cashback after 90-120 day’s, but this month I paid 6th EMI then also I haven’t receive it .
LCFNAS[protected]
Reliance Digital customer support has been notified about the posted complaint.
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    Product (ITEL 43 UHD G4334IE) found defective within 2 weeks of purchase.

    Intimated the dealer, and defect confirmed. No action for replacement or refund from dealer.

    TV Model : ITEL 43 UHD G4334IE
    Product Purchase Date : 06/Sept/2022
    Complaint Registered on : 20-Sept-2022
    Reliance Digital customer support has been notified about the posted complaint.
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      This is with reference to order number.RDF40182243
      I have ordered apple adapter on 26th September 2022, delivery showed my 28th September 2022, but in the app delivery status is not showing and I even complaint about it, they are not even responding to complaint, till date I didn't receive my order neither they are confirming about the delivery date, pathetic services they have, customer care is totally useless can not expect this...
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      Reliance has been stalling to honor the warrant for our washing machine for over a month

      Customer care is now deliberately disconnecting all support calls
      Very recently they have decided to close the issue without addressing us

      Service ID [protected]

      There are so many such complaints against Reliance Digital for not honoring the Warranty in this forum in the past...
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      Hi, i have palced an order in reliance digital site on 25th september 2022 with order number - RDF40057859. The order was supposed to get delivered on 28th september but i still did not receive the order. The delivery partner ECOM EXPRESS is not answering any calls and mails from my end.

      The status on ecom express still shows IN TRANSIT and will be delivered by 28th september and its 30th september today....
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      We booked the TCL QLED 50 inch .We paid the amount for the same.The order number RDF40108296 is given as confirmation. We have not received the delivery on agrred delivery date of 26-27 sept. We followed up with customer care.They are unable to give xact ststus. They raised the complaint. On 28 we have taken up the matter with Mr Hitsh patil CEO escaliation.
      He requested for allowing some time. On 29 sept again we sent mail to Mr Hitesh...
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      I have cancelled my order and they are taking too much for processing my refund...
      My register mobile no [protected]...
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      I bought a whirlpool refrigerator from Reliance digital at OT Road, Inda, Kharagpur-721305 on 08/04/2022. But after 2 month it stopped working and still it is not working even after being repaired twice by your technician.

      Register Mobile number: [protected]...
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      My register mobile no [protected]
      I m purches wrong product from reliance digital app...but cancel not showing... And Store employee not response me...and deny......
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      As per previous Grievance no-3871305
      Reliance digital internal Complaint Reference Number is[protected].

      I would like to know that the person who spoke to me and we cannot do anything else.

      I can't be satisfied with their words.What it is doing is just a problem, understand yours, we will look at it from next time.

      Now tell me that today when I visited the story to buy offline there are so...
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      I ordered Apple EarPods with Lighting Connector date 16th Sep 2022 Order No RDF39285532. The delivery was scheduled 19th Sep 2022 and I haven’t received the order yet. I called your customer service representative 21st Sep 2022 but he booked my complaint and did not take any action and also Mailed to CEO He say 8hr to resolve the problem but no response. I am not expecting such kind o[censored]naccepted behaviour from a company like you who operates...
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      My order:- RDF39315987
      Has been placed on 17 September 2022
      Has not been ready to pick up yet and now I want it to get cancelled.

      I have raised complaint by calling the customer care executive of yours they but till up to today no solution is being provided .
      It's around 10 days now my money is being stucked here.
      Registered mail id:- priyan.[protected]@gmail.com...
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      I ordered a ps5 from reliance digital on 26th September 2022 as it was a pre book event from Sony and they confirmed the order and said the delivery from 3rd October, on 27th September 2022 the more than 24 hours later they cancelled the order without any reasonable cause. Because of them confirming the order I did not look into any other store or site and the pre book lasted only for almost 30 mins. Now they have cancelled the order and...
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      I was searching for a laptop from E-Mall kolkata (Reliance Retail Limited Reliance Digital E Mall Kolkata, SF E mall, Chittaranjan, Avenue Police station Bowbazar Kolkata, West Bengal-700012 Store contact no:[protected]/[protected] Service no. [protected] CIN No:U01100MH1999PLC120563 ) yesterday and when I saw it there was an HDB Finance offer that if I read finance cashback offer board from your store it will give me cashback of 4000 rupees...
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      I had ordered a product ( samsung travel adapter) online via the reliance digital app. It was supposed to be delivered in 3 hours (insta delivery). But it's more than a day late. Even the customer care simply is not helpful and only asking me to keep waiting. Nothing else. There is no way I can track the order in real time or even cancel the order....
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Reliance Digital — Full and final settlement

      I left organisation in the beginning of 2017, recently I got to know my full and final settlement is still not done. I wanted my FnF letter for personal reason and was unable to find it. I am unable to find right contact person from FnF team. I have already tried reaching out to my friedns, manager, HR, etc.
      Issue is also timebound as I have to submit this document immediately....
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      My old jio fiber pf account transfer request to transfer Reliance resQ pf account transfer plz approval...
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