Reliance Digital Customer Care
Reliance Industries Ltd.
Customer satisfaction rating: 53%
Submit a Complaint
2075
COMPLAINTS

Reliance Digital Customer Care

Reliance Industries Ltd.

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Address
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao
Mumbai
Mumbai City District
Maharashtra
India - 400002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
855
down
291

Phone:
Phone:
up
529
down
290

Additional info
Hyderabad, Andhra Pradesh
Block G, Jeedimatta Village, Quthbullapur Mandal, Hyderabad 500014, Andhra Pradesh
+91 40 2723 5233
+91 40 2723 5244
+91 40 2723 5255

Delhi
Ramada Mall, Plot No. 3, Sector 10, Dwaraka City Center, Delhi 110075
+91 11 6478 1344
+91 11 6478 1345

Gurgaon, Haryana
Raheja Mall, UG-21A To 27B & Ff-21 To 127, Sec-47, Sohna Road, Gurgaon 122018, Haryana
+91 12 4423 1902
+91 12 4423 1903

Faridabad
Plot No. 2, Sector 20 A, Neelam Arjonda Chowk, Faridabad 121001, Haryana
+91 12 9654 6719

Bhopal, Madhyapradesh
DB City Mall, 2nd Floor, Shop No S36/37, Arera Hill, Sanjay Nagar, Jail Road, Bhopal 462011, Madhya Pradesh
+91 75 5664 4263
+91 75 5664 4664
+91 75 5664 4264

Noida
Plot No. A 2, 3rd Floor, Great India Place, Sector 38 A, Adjacent To Amusement Park, Noida 201301, Uttar Pradesh
+91 12 0412 1753

Ghaziabad, Uttar Pradesh
Shop No. 1, 2, 3 / 4, Level 3, 1st Floor, Shipra Mall, Plot 9, Vaibhav Khand, Indirapuram, Ghaziabad 201012, Uttar Pradesh
+91 12 0648 9316
+91 12 0648 9320
+91 12 0648 9324

View More Information...

Customer satisfaction rating
53%
Complaints
2075
Pending
434
Resolved
989
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:30 am - 07:30 pm
Tue09:30 am - 07:30 pm
Wed09:30 am - 07:30 pm
Thu09:30 am - 07:30 pm
Fri09:30 am - 07:30 pm
Sat09:30 am - 07:30 pm
Sun09:30 am - 07:30 pm

Reliance Digital related photos (238)

Reliance Digital Complaints & Reviews

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Reliance Digital — replacement of defective new tv r -connect -43'

 ajay.k.jain on Jul 19, 2018
I have purchased R- connect TV -43'' reliance digital iscon mall on date 29/6/2018, which installed on 30/6 . from very first day, sound and picture quality not good and tv hanged. I made complaints two times on r digital, and my complaints attended by your service engineear on date 12/7, where he certified the complaints. from last five/ six days I have write several mails, and talk to cutomer care two or three times. for change my tv with new one, but no relply received. sir, I want to change my defective piece of TV, IMMEDIATLY....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — get soft copy of my invoice

 Ravi Kabariya on Jul 19, 2018
I am a purchaser of Mi Note 5 Pro from your store and my invoice have got fainted and its not visible. I want to sell my Mobile and the seller is asking for a invoice so that he can transfer my registered name to his name under your records for any legal claim and action. Since after contacting your store from where i have purchased i was unable to get my problem solved so i request you to provide me a soft copy of my invoice details for my easy selling. Any details required for fetching the invoice will be given after your reply. I am in a problem please solve my issue. Your cooperation in this...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Digital — insured and suffering to get my mobile repair

 vishu5982 on Jul 17, 2018
HI,
I have taken insurance for my brand new mobile mi y1 from reliance digital located at dilsuknagar hyderabad branch . when purchasing if damage happend
reliance digital will take care of repair unlike other they said now they said to subimit a form and u will get 2 forms i did the same but it is first i have to pay then claim happens but WHILE INSURING THEY SAID IT IS LIKE GIVE DAMAGED MOBILE AND THEY WILL TAKE CARE AND IT IS GOING ON SINCE 5 DAYS AND MANAGER IS THE one WHO WANT THROW ON OTHERS SHOLDER IS THIS THE TRUST RIL GIVES TO CUSTOMERS.
IT IS VERY BAD PRACTICE...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Reliance Digital — non installation of reliance big tv as promised

 byabang86 on Jul 16, 2018
I have pre-booked for reliance big tv on 7th March 2018 by paying Rs 500/- and got the confirmation promising of installation within 30-45 days.
But till date, nothing has done to fulfil that promise. though I have sent two emails, got no reply.
The company has looted me and more by falsely promising to offer best DTH service. Please take appropriate action....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Digital — delivery of product

 VERMA SHAILENDRA on Jul 16, 2018
I m not satisfied with ur Moradabad store
I purchased a washing machine from Ur store they delivered that at the door of my house and delivery boy told to my wife this is not our duty to keep it inside or on first floor
At that time my wife is alone at home
Is that my wife's duty to keep that machine in my house?
I want to know that is this logical or not
If u wants to talk to me regarding this u can call me at [protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Digital — pathetic customer service

 Anand Mohan Das on Jul 16, 2018
Dear Sir,
I brought Daikin 3* 1.5 Ton SAC 3SINV FTKH50S from Reliance digital Gurgaon. From the day bought & installation it has no cooling..We got the AC installed on 20th May 18 and the day one I’m complaint to Reliance digital customer care aprox 10-15 time. Every time their engineer came & find different type of complaint including they told filled GAS are low & then next time they fill the gas but result are zero in (Two time Daikin engineer also come). Many time they registered my complaint & send me SMS your complaint are registered & engineer are assign...
Complaint comments  Read comments [1]Complaint category Appliances

Reliance Digital — replacement of sony led 43xe7002e .the led tv is having scratch on panel.

 Maharaj Tango Sierra on Jul 16, 2018
Sir, I have recently been posted to odisha and on my arrival .I placed an order of Sony LED 44X7002E from Relaince Digital, berhampur, odisha on 12/07/2018 worth Rs 60990..The attendant (Mr Rasmi Pattnaik) showed me the TV which was displayed in the store and told me that it is the last piece available.
He did not mention anything regarding the display discount and nor i was offered any discount on the product.
The technician came to install the TV on 14/07/2018 and as the TV was opened and mounted on the wall, it was having a scratch on the screen.
I spoke to Reliance Digital...
Complaint comments  Read comments Complaint category TVs

Reliance Digital — I am complaint about bajaj induction icx 3

 Dilshad Laskar on Jul 15, 2018
I bought a induction cooker bajaj ICX 3 yesterday from silchar reliance digital markening . it takes too much time to heat (product is ok but I don't know about the watt capacity ) but now I want to exchange this product .
Today I go the reliance digital but they didn't respond me about exchange .so what can I do sir
please give a valuable solution ....
Complaint comments  Read comments Complaint category Home & Garden

Reliance Digital — redemption of coupon

 Rahul Jotshi on Jul 14, 2018
I purchased a mobile from reliance digital sector 29, Gurgoan.
A coupen of RS.2000 was given along with the bill.
At the time of redemption at store they tried to tell stories for not resumption of the coupon.
At the time of selling the phone they assured me that the resumption can be against the mobile phone and it's accessories. Even the product which I am trying to purchase now was assured to me that it comes under the catagory.
I want to take action against the showroom so
1. They should not do this to the customers.
2. My amount should be refunded.
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — regarding reliance big tv connection booking on 21-03-2018

 vishaltgt on Jul 13, 2018
I have pre booked reliance big tv connection by pay ing rs 500 hundred and i got a mail stating connection will will be installed with in 30 to 45 days but after four month still not installed . I got this message after got my booking by paying Rs.500
Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 12511737 and No of Connections 1
After 4 month still I don't get my installation
Plz solve my issue as early as possible
With regards
Vishal
[protected], [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Digital — service is very very very pathetic

 vikas.taluja@gmail.com on Jul 13, 2018
I have purchased 1 AC of Hitachi in the Year May 2017…along with additional warranty of 4 years for better service…because I trust that Reliance digital is a good brand name & will provide me uninterrupted service…..But here everything is opposite….

1……..At the time of purchasing additional warranty I was asked to provide annually 2 free services..but in the 1st year No service has been done by the company.

2…… 2nd Year when I requested for service executive gave me a TAT of 48 hours to provide that……After 5 days when I shouted on them then they...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — wrong laptop sold

 Jerome Philomin on Jul 12, 2018
Self visited Reliance Digital Brookfield shop asked for a laptop for office use, they sold a HP LAPTOP with MS OFFICE STDENT VERSION. Now facing lot of problems
1 unable to connect with my office mail
2. Even if it is connected unable send mails from the laptop
3. If i want to buy MSOFFICE office version peoples are saying MSOFFICE 2016 is uploaded the laptop will perform slow
I don't know what to do. All of can't be a may be excel word users don't have knowledge about Software...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Reliance Digital — lg convection mwo installation delay

 Pavitra Raghunathan on Jul 11, 2018
We had ordered LG MWO from reliance digital store in Bangalore on 8th July . The technician was supposed to come and do the installation and demo in 9th . It has been 3 days and the technician keeps giving excuses . The customer service also no one responds well. They just put us in hold for long time .
It is much better to buy electronic products from other brand stores.
Worst customer service...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Reliance Digital — sony bravia led tv-2014 model

 celine yd on Jul 11, 2018
Dear team

I bought my Sony bravia LED TV in year 2014 from your outlet situated in shipra mall indrapuram.

It worked well for a few months. But since then every 6 months it stops functioning.
Its been quite a long time that we have been facing this issue.
We have lodged the complaint/ for repair 6 times in past 3 years.
Everytime the reason told to us is the disfuction of display
My current request no. Is [protected]sony-40FHD LEDTV-40R482B

This is highly disappointing. I want this to be resolved ASAP.
And i require an...
Complaint comments  Read comments Complaint category TVs

Reliance Digital — haier 1 ton ac

 Casinoman on Jul 11, 2018
I bought the AC by cash and not EMI ON 22nd of July. After three days I received the product after tweeting and complaining because the store guys lost my product. After a week it got faulty. Entire gas leaked because reliance used their own installation and not the brands. Escalated via social media and it's been going on since . The store manager behaves rudely and disconnects . No one seems to be helping. People are just not concerned...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Reliance Digital — micromax 49 uhd smart led tv 50k2330uhd

 mediateam on Jul 10, 2018
I had logged a complaint in ResQ on 4th May 2018. My complaint Reference No. : [protected]. I am followed up with ResQ support about this for more than 10 times by phone call and by email but every time their support executive told your issue will be resolved in one or by today but the issue still not resolved.
They have pathetic service I ever was seen. They even don't bother to message or call the client about the status of the request. They are charging the premium on their product and selling their ResQ service, People buy their service considering a big brand name but they are not following...
Complaint comments  Read comments [2]Complaint category TVs

Reliance Digital — water purifier/ ticket# 8016437511

 Nitu kumari Singh on Jul 5, 2018
We are complaining for the same issue for almost past 3 months and it is not resolved yet. Service centre is closing the ticket with out resolving and confirming with us, saying technician confirmed to them that it is fixed. Subjected ticket is open since 23rd june 2018 and till date no technician has visited our place. Please advise who is responsible for this inconvenience? When can we expect this to be fixed? Is there any tat for the tickets raised?...
Complaint comments  Read comments [3]Complaint category Products & Services

Reliance Digital — air conditioner reliance digital _ gip noida

 Shilpi Bora on Jul 3, 2018
Took advance payment for ac and denied to deliver on the committed date. Forced us to buy another expensive ac in place of the one we have made advance payment for. When we denied buying the expensive unit they asked to wait for another 1 week. With great difficulty agreed to refund but took six days to initiate the refund. They are not giving us any date or duration of refund. Have been badly harassed by the team. We feel so cheated....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Digital — philips sound bar not working

 David Rajendra Ginneru on Jul 3, 2018
I purchased 39inches reconnect led on 17/12/17 freebies philips sound bar. (I have one year warrenty on philips sound bar)
My nearest store reliance digital house no 24_1_1696, plot no 1 police office road dargamitta nellore.
Relationship id [protected].
Present my philips sound bar is not working, complain to reliance digital customer care she name is salam. She not responding faverly she says you go to philips service centres. It is not responsible reliance digital. Iam already put into pitition consumer court in nellore....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Reliance Digital — reliance digital hanamkonda branch

 rakeshraopam on Jul 3, 2018
Such a worst experience with the reliance digital resq hanamkonda warangal branch. I have purchased a samsung refrigerator 5in1. I have asked for the delay of product demo and manufacturing issues. The guy mr. Kranthi doesnt have minimum knowledge how to deal with the customers. He is speaking very irrespective manner. With rude behaviour. And he told me to complaint higher authorities with out any issue. Such an idiotic behaviour he has. I really never expect this response from reliance digital resq team. Hope i ll get a quick response from you. Venugopalrao mobile :[protected]...
Complaint comments  Read comments Complaint category Refrigerators

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