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Reliance Digital Complaints & Reviews

www.reliancedigital.in

2.3

Updated: Jul 5, 2026

Complaints 4724

Resolved

2142

Unresolved

2582

Good! Reliance Digital values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Reliance Digital step up their efforts to fully resolve all complaints 👍

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Electronics & Appliances

Reliance Digital

Reliance Digital reviews & complaints(4724)

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Tried service request frok their ResQ app but no is showing up...

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Address: Ratan Khand Lucknow

Reliance Digital Retail Limited
UGF FF CP 4/3
Ratan Khand Sharda Nagar Yojana
Lucknow

Place of supply state code - 09 UP
Supply state GSTN number - 09AABCR1718E1ZN

Item name - Orient Knight 70 (Cooler)
HSN - 1EA
Amount - 10790
Del date and time - 27/06/2026 10 pm

The above mentioned item was bought home yesterday and the manufactured piece of cooler...

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I had purchased an LG 50K 50 NU885B on 14th Jun 2026 from Reliance Retail Limited from Phoenix Mall of Millenium. The TAx invoice no is THOR[protected]. I was told by the salesman that the delivery will be made with in 7 days at the time of purchase. He said the delay is due to lack of stock. This was told after billing and the payment was collected by credit card. I was told that the product will be delivered within 7 days at the max. The...

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Address: Reliane digital Kamla nagar, delhi 110007

I have purchased lg 1.5ton split ac on[protected] also we added AMC for 5 years from reliance digital
we bpought it for Rs 9, 000/-
after one year on[protected] we request wet service from reliance but even after 7 days they are not able to provide
service whihcis under AMC
they have taken Rs 9, 000/- in advance but they are not giving service after request
Everytime i am calling kamla nagar showroom-...

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Address: H. No.256 Shyam park main Gali No.4 Sahibabad Ghaziabad 201005

I purchased the Annual Maintenance Service for Air conditioner under your ResQ Plan for 4 years, with Serial No. S4/223OEOE and registered mobile number [protected].

For the past 5 days, I have been continuously following up with your service executives regarding the repair service. Despite daily discussions and repeated assurances, I have still not received any proper response or resolution from your team. My service request...

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Address: VIJAYAWADA-ANDHRA PRADESH

Website: RESQ

I raised an complaint against my lg refrigirator d-freezer not working, from last 2 months they are not respond proparly, they send local persons insted of technical person. I request them to send a proper technical person then they send lg-service person, and he find the actual fault it is gas issue in compressor, after that resq team take quotation from lg servise and not respond, i approch area service manager, mr.A.Subramanyam.His contact...

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Website: reliance digital

I have purchased RESQ plans for AC and current since last 8 days have complained about a repair in one of the Diakin AC.
The Complaint has not been attended to for last 8 days and
Complaint no[protected] . complaint registered for not getting attended against the below service id .
service id[protected] dated 17 may 2026...

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Address: Nagpur, Maharashtra

Dear Reliance Digital Customer Support Team,

I am writing to formally raise a complaint regarding my order (Order No: RD69F84C220EE6926A53), for which full payment has already been made.

At the time of purchase, I was clearly shown (and have attached a screenshot as proof) that the delivery would be completed by 5th May. However, it has now been two days past the committed date, and the order status still shows...

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Address: LUCKNOW

Sir,
Inspite of my repeated correspondence with cs head and various other person to get my acrepaired and further recieving email from
cs Head escalation assuring that it would be repaied yesterday itself no technician turned up for reair.
Hence I finally called up the reair center and asked why it is not getting repaired he told me that it can not be done under extended warranty as wires have been damaged by rat so...

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I received a mail that my order is going to be delivered and it's not been delivered and am unable to raise complaint on application.
This is my order id: RD69B5B6FF0EE4B738D6
Their delivery is worst and they didn't call me but marked as otp not available...

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My refrigerator is under Warranty; however, it is the 9th day today, and my complaint is still not addressed. I have signed up for ResQ extended warranty which claims repairs / service resolution within 24 hours which is totally a false claim. Please find details on my service request
Service Request Order id [protected]
Order Opened on 1st March 2026
Complain No [protected], registered on 5th March...

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Address: VJSR, KARTHIK HOMES BANGALORE

Hello Sir,
I had purchased Havells RO in Reliance digital show room in phoenix mall, BANGALORE with 3 years extended warranty. Two months Back it got serviced with Havells engineer bill amount was Rs8098. I paid money to Havells now I should get refund from reliance digital office. I produced the bill personally in reliance office phoenix mall, BANGALORE. Manger said with in 48 hours you will receive money nothing happened many times...

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Problem: The washing machine suddenly stopped working, accompanied by a loud noise.

Initial Service Request Date: November 26, 2025

I received a call the following day (November 27, 2025). During this call, I explicitly requested that the service be preponed for resolution on the same day due to the urgency of the appliance.

The attending service representative instead requested a Reschedule OTP...

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**Extremely disappointed with my experience at Reliance Digital!**

I purchased a Moto G96 5G yesterday from the Reliance Digital store at AMB Mall, Hyderabad. The salesperson specifically told me that the second SIM slot could be used for a microSD card to expand storage. Based on this information, I went ahead and bought the 128GB variant.

This morning, when I tried to insert a memory card, I discovered that...

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Address: 14-2/5 Plot No.3c , CTM Road, Madanapalli

Iam purchased a New Mobile Power Bank at Reliance Digital @ 16.10.2025 . But Charged To Full LED blink show. After next day I Charge from Power Bank to My Mobile, after 2 hours it's Showing Single LED blink of Low Battery. 18.10.2025 I have to Online Complaint to Reliance Online Service team, after 10am Some of Local Reliance Digital Person Called and Said Each Person not Same Answers of Service and MANAGER.
I sent the Bill of Product...

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Address: mohalla nathuram gali summer singh soot ki mandi kasganj U.P. 207123

I am writing to formally lodge a complaint regarding my Whirlpool 7kg Fully Automatic Washing Machine (Serial No: [protected]), purchased from Reliance Digital, Noida, on 26th November 2023.

Since the purchase, the machine has experienced multiple technical failures — including replacement of major parts like shockers, motor, PCB board, and capacitor. Despite several complaints raised by me over the last 2 years, the issue...

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Address: Raza Bazar( patna, bihar)

We brought a Sony TV under 2 year warranty from Reliance Digital . It suddenly stopped working. On service request, it was taken by them for repair. Its been nearly a month and they have been giving the same reply that the parts have been ordered. I dont understand how long they will take time. its brand new high value sony Tv and still under standard warranty. ....

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Address: Sambalpur, Odisha

We brought a whirlpool washing machine under extended warrenty from Reliance Digital and resq services. It suddenly stopped working. On service request, it was taken by them for repair. Its been more than a month and they have been giving the same reply that the parts have been ordered. I dont understand how long does the order shipment and delivery takes. Its almost been around 45 days. Complained to the CEO and reliance higher authority....

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Address: Krishna, Andhra Pradesh

I purchased my mobile phone on April 6th, 2025, along with mobile insurance coverage.

On September 19th, 2025, my phone was accidentally damaged. I visited the store to report the issue and seek assistance under the insurance policy. However, despite visiting the store multiple times (at least four), I have not received any proper response or support from the staff.

Each time I approached them, they provided...

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I purchased haier inverter ac in March 2025, from reliance digital, Rudrapur, Uttarakhand, my registered mobile number is [protected], in the name of Dr. Ajay Kumar Rana, I lodged a complaint for non functional ac at the customer care number, on 28th August 2025, in response to this, on 1st of September representative from reliance service visited and found the compressor faulty and initiated replacement of the same, since then multiple verbal,...

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