[Resolved]  Bmw/x1 — NEGLIGENCE OF COMPLAINT BY SERVICE DEPT.

Address:

Faridabad, Haryana

I HAVE BMW X1 CAR .
IN NOVEMBER 2012 BOTH OF REAR VIEWING MIRROR WAS STOLEN FROM CAR,I HAVE REGISTERED A COMPLAINT IN LOCAL POLICE STATION.SINCE THEN SERVICE DEPATMENT OF DEUTSCHE MOTOR,MATHURA ROAD,FARIDABAD IS HARRASING ME REGARDING MY COMPLAINT.
I LEFT MY CAR IN SERVICE CENTRE FROM 3/12/2012 TO 20/12/2012,INSURANCE COMPANY PASSED MY CLAIM,BUT THERE IS NO JOB HAS DONE ON CAR.I AM REGULARLY CALLING THE SERVICE STAFF BUT NO ONE LOOKING RESPONSIBLE FOR DOING JOB.FINALLY I TAKE MY CAR AFTER A DISSCUSSION FROM MRS. JYOTI KEDIA(SERVICE HEAD).SHE ASSURED ME THAT COMPANY WILL CALL YOU IN 1 OR 2 DAYS WHEN PARTS IS AVAILABLE.BUT THERE IS NO RESPONSE TILL NOW FROM HER SIDE/COMPANY SIDE TILL NOW. AND ALSO THERE IS NO RESPONSE WHEN I CALL THE COMPANY.

WHAT CAN I DO?