[Resolved]  Fiat India / Concorde Motors / Fiat Palio 1. 2 Elx Nv — Total letdown of the buyer by the manufacturer and dealers

Address:Hyderabad, Andhra Pradesh

The less said about the Fiat Palio and the services rendered by the TVS or Tata Motors. Worst possible feedback ever was heard from the buyers of fiat palio.
The Concorde (Khairathabad, Hyderabad) people who sold me the car promised heaven n earth at the time of purchase. They even offered an official after-sales fitment of CNG/LPG kit which was to be released for their Indica etc., That never happened.
They promised servicing in Uppal (nearer to my home). Those at Uppal flatly refused to touch the palio even for replacement fuse (I bought it myself).
At the time of the first service at Sanath Nagar, the floor mats and one ashtray vanished. The second time, the felt lining under the bonnet went missing. This, I did not notice because I did not open the bonnet for about few months after free the services. I noticed it only when I saw the lining in other palios at some other workshop.
Now, the problem o[censored]neven wear of the Goodyear tyres arose. The suspension, camber, toe-in etc were examined, pronounced 'no problem'. Then they advised replacement of entire set of tires. I was thinking about it and came across this site and the problem seemed to be faced by some others also. Now I don't know whether to change the tyres or not.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fiat India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    307
    Pending
    0
    Resolved
    170
    Fiat India Phone
    +91 22 3946 2600
    Fiat India Address
    FCA India Automobiles Private Limited, Benefice, 2rd Floor, Mathuradas Mill Compound, Lower Parel (W), Mumbai, Maharashtra, India - 400013
    View all Fiat India contact information