Cars24 — Defective car sold

Address:	Mumbai Bhayander east
Website:	cars24

I recently bought Honda Jazz from Cars 24. They sold me a defective car the engine check light came right next day after delivery. I raised ticket with car they picked up car for repair kept car with them for almost week. looks like they gutted catalytic convertor within this 5 day period and delivered it back late in the evening with engine check light still on. I raised Issue again and got checked car from my end to identify issue with exhaust system based on service center suggestion and cars24 sales advisor I raised repair request cars24 reimbursed part amount I got it repaired at honda service center and engine check light came back again after driving 15- 20 km. Honda diagnosed issue again and this time they found that catalytic convertor is gutted due to which engine check light. This time I got bill of 65k from honda to replace cat. I raised repair ticket with cars24 again this time picked up car from honda service center and got it to their workshop to diagnose issue and confirm weather they fix this problem or not depending on if cat covered under warranty. I have been requesting them to replace car since its having issue right from day one and also rc transfer not completed yet. But cars24 is saying its not possible and suggesting sell car to cars24. I bought car for safety and comfort of my family but having terrible experience with these guys. Cars24 please take your car and refund my money