Cars24 — noc for the purchased car

I purchased a car through cars24 in delhi on 9th oct. 2019. (Dl2cav5533). I made the full payment including the brokerage i and fee for noc as i live in chandigarh.
After about 3 weeks i was told that a challan is pending from seller side (Which should have been known to the cars24 team earlier) which led to delay in noc and later on i paid rs.1100 for a pending challan along with the challan amount of rs. 100.
Now after 3 weeks of paying the amount of challan, i still haven't received the copy of challan paid and no one has communicated to me regarding the status of noc.
Moreover the guy who was there from cars24 for this deal (Mr. Gaurav jha) is not responding.
This is very unprofessional from your team and just because of these delays i am not able to drive my car regularly as the car insurance will be transferred only when i get the new registration for the car.
I request you to look into this matter and i resolve it asap.
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