Cars24 — unsolicited / unwanted communication even after intimating for over 2 years

 
2 Reviews
Bangalore North, Karnataka, India
 carboyster on May 12, 2018
I'm disgusted with this so called brainless and brain-dead cars24 company people who couldn't stop sending sms to my mobile even after repeated correspondence and verbal communication through phone to their so called customer service, every time i call them up the answer which i got was
"we regret for inconvenience caused and would take up the issue on priority basis and have raised a complaint in this regard to the concerned department and will not receive further communications" but the same thing continues the next day itself.
I don't know is it rocket science for these people to stop sending the sms? Are u r people and company so incompetent to address petty issues?
If you cannot stop sms even after 2 years of communication, what sort of transactions we can expect from you?
Hope this time at least it hasn't fallen on deaf ears, and serious action is taken to protect the consumers right.

With regrets not regards
Ravikiran b m
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi,
Really sorry for the trouble. Please send a mail to [email protected] mentioning the number where you are receiving these calls and we will fix this problem at the earliest.
carboyster's [Complaint's author] reply, May 15, 2018
Whom to send and who is the authority as i've sent enough mails in this regard in vain to [email protected], if you need proof check my correspondence mail id [email protected] As there is no proper authority who could handle issues properly, as i've been communicating in one way and every one send s the same above sort of mail with out any clarity/ action in simple words it's just an sorry reply that's all.
If you are serious in your job check correspondence and take action.

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    Cars24 - unsolicited / unwanted communication even after intimating for over 2 years

    Contact Information

    Company:Cars24
    Bangalore North, Karnataka
    India

    Complaint categoryCategory: Car Dealers
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